Laser Spine Institute's web site is not clear as to who can get a Free MRI Review. After calling, I was told my husband can't get the free review because he has an open Workers' Comp claim.
Laser Spine Institute's web site ought to have a clear message: IF YOU HAVE AN OPEN WORKERS' COMPENSATION CLAIM, WE LEGALLY CANNOT GIVE YOU A FREE MRI REVIEW. CONTACT YOUR WORKERS' COMPENSATION CLAIM ADJUSTER AND HAVE THEM CONTACT US.

I went to the Phoenix facility in hopes of some relief by thermal ablasion. I checked in on Monday as directed. They waited until the morning of my procedure (Thur) to perform a nerve block, not the two days prior as they should have. They did a block at L4, that was in-sufficient for the proper diagnoses. It should have been L3, L4 & L5. I returned home after being denied treatment (which turned out to be a blessing) and go proper diagnosis from UCSD of CA. They performed a thermal ablasion bi-latterly at L3-L5 with great success. AND IT WAS COVERED BY INSURANCE co-pay only, not thousands of dollars!!! They are innept and not worth the effort. I now have proof of what did work and what LSI didn't do. No way around the physical proof. When you cause people with emotional issues related to pain and give them false hope, you are negligent as a healthcare provider.

I had their so called surgery in Nov 07. Total nightmare. Not only was the surgery a complete failure but had to put up 30k and was assured that I would be fully reimbursed. After over two years of fighting with ins co received only 6k. LSI refused to reimburse anything even after their assurance. Hard to believe that a co like this is allowed to continue. I could go on and about my experience but will leave it at this. Please take my advice and stay away from this place all of the complaints on this site and many other sites aren't there for no reason. Also might want to go to the bloomberg news site and read their story on them.