HORRIBLE BUSINESS~~~~Instead of providing the Gold Warranty you buy this business does all the can to ensure they do not have to provide service - When you call the store they tell you to report all issues with your item and then when you file the claim the company says: · Claim is denied as you are reporting many issues (3 issues) at the same time. This is called accumulation of issues
If you would like you can still send the photos but the main reason for denying the claim is clearly outlined above. If you decide to send the photos, please send them in batches of two photos at a time.
Based on what you said on the conversation, you will not be able to show the issues on the photos as most of the damages are inside the sectional.

Placed an order ( #1000087676)for a Whirlpool Dishwasher, May 11 2020. Not yet delivered.

My source of income has been severely impacted by the current covid -19 virus.

Jun 1- called Customer Service at 416-667-1942 asking if I could cancel the order, was referred to a Manager (didn't identify himself).
He said that under the present circumstances he would have to refer the request "up the line".

Jun 3 - I again spoke to the same gentleman, who promised to get back to me ASAP. I informed him of the $$ implication because of my unforeseen financial circumstances.

On both occasions, it was extremely difficult to get through, waiting time was in excess of 15 minutes and the I was transferred to the "Manager"

Jun 5 - Still no response. This issue is causing extreme distress. Please all I want is an answer to allow me to seek some form of financial assistance from some other source if the order CANNOT be cancelled.

Would appreciate any assistance you can give.

Ed Bignell
1511-1890 Valley Farm Rd, Pickering, ON., L1V 6B4