i recently bought a decoder HD new type , everything works fine the big issue is if you select the APP icon it says it's not available i have visited the multichoice for assisted nothing is happening it seems the staff there ,they do not have clue so far. my question is when this product was introduced was there proper ground work carried out ? Iam being told it will download soon, then how soon since 10/12/16 surely it should have happened by now.