Every month they take out $120 from our account we ask them about it, there wasn't suppose to be a fee, they sent us a copy of an electronically signed document that was not at all how either of us sign our names. It was forged, we ended service with them in April and they are still withdrawing the money. We are fighting with them to get our money back buy it doesn't look good. This company is awful. I pray someone takes them down! Bad service, bad company wish we would have researched them before starting with them. Just Awful!

I am having $20.00 automatically withdrawn each month for a service that I do not use. I do not have a business selling any type of products and therefore shod not be billed.

Leaders Merchant Services is horrible. I was roped into signing a contract with this company. Right away I started noticing these crazy fees being billed to my account which did not mirror my contract. These are in addition to the percentage rates taken from each sales charge and the fees that the credit card processing company was charging me. I am a small, one employee business. I cannot afford this amount of money going out the door for credit card processing. I have not closed the account because there is a whopping $350 cancellation fee that will be billed to my checking account. I don’t have that kind of money in my checking, so it would cause me to have insufficient funds and then be charged fees from my bank. Now I have this invalid TIN fee. No can seem to explain to me how to resolve this issue so that I can avoid this fee. Some of the fees aren’t even listed on the monthly statements that they send to me.

The customer service dept is very rude. I have not been able to get them to credit any of these fees. They have also refused to continue billing my checking account even though I have no longer authorized them to use that account. I want them to refund these fees and close my account. Bottom line is that I am paying all these fees every month for an account that I am not using. I’m trying to best figure out how to cut my losses and get out. I’m afraid that even if I close the account, they will continue to bill my checking account. This company is a rip off and a scam. My merchant ID: 4228990700259971.

02/16/2011 $25.00 Corporate ACH Nbcapf Lead Merch Srvc X4449
03/02/2011 $16.20 Corporate ACH Billing Authnet Gateway XXXX2307
03/03/2011 $21.79 Corporate ACH Mtot Disc Bankcard XXXXXXXXXXX5997
04/04/2011 $8.35 Corporate ACH Billing Authnet Gateway XXXX1094
04/04/2011 $60.94 Corporate ACH Mtot Disc Bankcard XXXXXXXXXXX5997
05/03/2011 $0.50 Corporate ACH Billing Authnet Gateway XXXX5961
05/03/2011 $87.83 Corporate ACH Mtot Disc Bankcard XXXXXXXXXXX5997
06/21/2011 $7.30 Corporate ACH Dormancy Lead Merch Srvc X4449
06/03/2011 $69.00 Corporate ACH Mtot Disc Bankcard XXXXXXXXXXX5997
07/22/2011 $7.30 Corporate ACH Dormancy Lead Merch Srvc X4449
08/23/2011 $7.30 Corporate ACH Dormancy Lead Merch Srvc X4449
09/06/2011 $4.95 Corporate ACH Mtot Disc Bankcard XXXXXXXXXXX5997
09/21/2011 $7.30 Corporate ACH Dormancy Lead Merch Srvc X4449
10/03/2011 $4.95 Corporate ACH Mtot Disc Bankcard XXXXXXXXXXX5997
10/21/2011 $7.30 Corporate ACH Dormancy Lead Merch Srvc X4449
11/07/2011 $12.90 Corporate ACH Mtot Disc Bankcard XXXXXXXXXXX5997
11/22/2011 $7.30 Corporate ACH Dormancy Leaders X4449
12/05/2011 $19.90 Corporate ACH Mtot Disc Bankcard XXXXXXXXXXX5997
12/21/2011 $7.30 Corporate ACH Dormancy Leaders X4449
01/03/2012 $19.90CORPORATE ACH 422899070025997 BANKCARD MTOT DISC

I am looking it to using this company and just so you know these fees are normal and machinate account charge up to 6% on reward cards. The dormancy fee are the norm to in most cases before you sign your contract you can negotiate to not pay them. Also this company has a price guaranty even on the cancellation fee so call some other companies and see what their fees are and have them email it to you and if it is cheaper send it to this company and have the fee dropped. I found out the same way on my first business. It stinks but it is the reality you have to read the small print on all these contracts.