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Leons Furniture

Canada

Consumer complaints and reviews about Leons Furniture

pncmunro1 Send email
 
Jul 23, 2019

False Advertising and Misleading terms and Conditions

BUYER BEWARE! There is no such thing as "Integrity Pricing" at Leon's. Last week we bought 2 recliners on their "SAVE THE TAXES EVENT". The price on the chair says, $598.00, we go to the desk to pay, the salesman prints our receipt and tells us, "to make the gov. happy, they lowered the price to $529.00 and "PUT IN THE TAXES", which came to the same price on the chair, BUT WE DID NOT HAVE TO PAY THE TAXES, whaaaaat? Today, we see that they have a new ad and the same chair is now $250.00 less than what we paid last week. On our receipt it states, "Leon's exclusive Integrity Pricing means they will give you the lowest price within 60 days of your 1st purchase, "UNDER THE SAME TERMS AND CONDITIONS". Today we go in for our refund and we are told we would be paying taxes on the new price. The manager tells us that the "SAVE THE TAXES EVENT" does NOT mean we don't pay the taxes. He arrogantly and persistently told us, just look on your receipt, "YOU DID PAY THE TAXES", how wrong and deceiving is that. He also states that you can't "double dip" on the taxes, meaning, you cannot have the price of today's sale for the price of last week's sale. Beware, read the fine print because SAVE does NOT mean SAVE and Integrity and their word is also a false and misleading statement. Never again, will we shop at Leon's and we will be sure to spread the word of how wrong their advertising is.
lastroman Send email
 
Apr 20, 2016

headboard deterioration

Leather headboard, purchased at Leon's cracked .
The nature of damage looks like PVC was sold instead of leather, mentioned in contract.
Absolutely no assistance from Leon's.
Customer service is on level of 3 d world country.
Looks like wrong people running now old business.
User925788 Send email
 
Mar 31, 2012

Buyer beware with Leons!

Check your receipts as well, when buying stuff at leons. Do your own calculations coz, "for some reason" they're charging more tax! We bought a furniture, price was $398 with a 5% tax, it should cost us $417.90, buy their till says $427.85. A difference of $9.95, we told the sales man and he talked to one if the supervisor (i think) and she gave us a refund but she wasn't happy about it! She didn't even apologize, she didn't even looked at us. And yeah, they don't tell you the sale was final, we decided to return one of our puchases coz it didn't fit, the product was still in the box, not open! ( we bought 2 ) they didn't give us a refund, they just gave us a store credit! So, yeah, beware of them! Especially on charging tax!

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