On July 31, 2014, we purchased an LG Stainless Steel Dishwasher from Sears. The store delivered and installed same. From the day of installation to current, we have been having continuous problem / trouble with our glasses (stem & regular) in coming clean. Most of the glasses have a pale "coating" and appear not to be clean. You would not want anyone to drink from them. We have had a Sears service man who spent quite some time with us instructing us as to where to place the glasses in the machine, what soap cleaner to use (we have tried just about all of them) and even had our water checked for "hard-water". We had our Culligan Water Service check same including a plumber who also drained our water heater but to no avail. Our water is soft. The dishes come out clean but not our glassware. No one seems able to solve our problem. We got rid of our 7 year old Frigidaire Dishwasher as it was starting to act up and thought we would now buy the best - well the best has caused us an unwelcomed problem that our service representative doesn't seem able to repair except talk for an hour!

On March 11, 2011 I bought a brand new LG washer from Home depot. When the washer was delivered 6-days later (March 17), it was damaged and I did not take possession of it. LG/Home depot’s delivery people took it back and brought a new replacement, 5-days after that (March 22). Needles to say this washer was also dented and I refuse to take it. Now the next new replacement LG washer is suppose to be delivered to me on March 26. Hopefully this one will not be damaged but, I called Home depot and LG regarding when the warranty will start and LG’s policy is that the warranty starts on purchase date and not delivery date! They say it is bad luck but that is their policy.

LG is known to tell you that when your LG product runs out of warranty on day 15, and your appliance breaks down on day 16, you are in for a nice expensive bill. And with my luck this will happen therefore warranty for the full period, after delivery, is important!

I made the mistake of buying all my appliances from LG. The refrigerator's digital panel gradually failed and I cannot a thing on it. The cooking range has one defective nob that continues to fall of. The dish washer makes a noise that is so sharp that you have to drown it by increasing the TV volume ( fortunately the TV is not LG). I called the customer service department and a very cold representative told me- it is their policy to charge because "technically" I am out of warranty. None of my kitchen appliance works properly. I wish I had one non- Lg appliance. I do have a toaster that not LG. Thank goodness