I have an LG gas dryer that will not ignite the flame. I started calling in May to have this problem resolved. I have had no less than five service appointments. The first technician was unable to help. The second technician felt the problem could be the motherboard, so he ordered a new one. The third technician canceled the appointment, which upset my father who had driven two hours to my house and waited all day for him to arrive. The fourth technician replaced the motherboard but it didn't fix the problem, so he ordered another one, and a new valve. The fifth technician replaced those parts, but it didn't fix the problem, and he believes it is the igniter, so he ordered a new one. I am now on my sixth technician. A&E confirmed the appointment with four separate calls. The appointment was supposed to be from 10am-2pm. I called at 11am and was told he'd be here by noon. I called at noon and was told he'd be here between 1-2pm. At 2:45 I called again and was told that the technician was sick and the appointment is canceled. The customer service people on the phone were completely unwilling to do anything to help me, except apologize and offer to reschedule. I have asked them to send a different service technician. I have asked that they send someone tomorrow but I am told the next available appointment is four days from now. They are unwilling to take any special efforts to help me solve this problem, despite the long and very unsatisfying history. I spoke with a supervisor, who was unwilling to help in any way. Each of my four calls has ended with the customer service representative hanging up on me. I cannot take another day off work to solve this problem. It is time that A&E actually do something to help me.