Dear Sir/ Mam

This is to bring to your kind attention a serious issue we are facing from LG Washing machine ; Poor Quality machine and worst service

I had bought an LG washing machine Model no: F10B8NDL2 from Calicut . Its showing recurring complaints since April 2018.

service people come and always ask to take the machine to them. its a heavy machine and its not that easy to carry, and service delay is too long.

i had reported first complaint on 2nd May and had to carry the machine to LG service centre and got repaired after two weeks and again got the same complaint repeated on the very next month. again had to carry the machine to Lg service centre. couple of weeks took to get it repaired. August we got the machine complaint again. This time service people said the panel board is not working. Asked us to replace. it was replaced and the machine is still not working. And the cost of the panel is so heavy.
(Job no ref: RNP180503033798, RNP180617074279, RNP180809086398) Its Registered on my fathers Name: Mr Abdulla phone: 0495 2214039 / 9745176495

I had been send mial to customer service and still was not response from them.

Washing machine is daily used home appliance, and families will be troubled.

We expect LG must be concerned about the product quality and service quality as well.

I do expect LG being one of the worlds largest manufacturer of electronics and even many other products, must have some responsibility on the products supplied.

It is quite an embarrassment for us to see that a reputed multi national brand like LG is so careless on quality.


Kindly look in to the matter and may do the needful in this regard.

Awaiting sincere action and reply as well

Saleel Abdulla
+919020099990

After repeatedely complaints nobody had bother to solve the problem.It means that LG is just bother to sell its product at any cost wheather the product is worth or not. Besides this the service which they provide is useless that hardly any follow up of the complaint is is done.I request all the buyers looking to buy a washing a machine should never think of buying any LG product in life.There are many more brands which provide worth services any the products are good.Useless brand and useless service.

I purchased a front load LG washer in July of 2011, 4 months later my washer started shakeing and vibrating violently they sent a company out to replace motor and barrings. The washer is still vibrating and shaking violenty have called LG they sent another company out which reported the same thing is still happening. I have yet to hear from LG after several calls to speak to a supervisor. I called 15 minutes ago and ask to speak to supervisor they told me he was on another call and could he call me back, I told them no because I have been waiting on a return call since last week and a response to the last company that came out here. It sounds to me like LG is just in it for the money once they sale you a defected product they disappear and look to sale more defected products.