i bought LG Washing Machine cum drier MODEL NO. F1480TDP25.ALSPEIL on 18.11.2011. It was delievered from R.K. Electricals.1054 , Kishan Marg, Barkat Nagar, Jaipur. Invoice No. ARSINJAIAJT11/17585. It is under AMC until 07/08/2017.
6-8 weeks ago it stopped working with no display.
Initially one of the Engineer Mr. Tejpal, came and checked and told me that this machine has to be replaced with a new one as we don't have spares for this model. But because the new model of same specification costs much more than i paid, customer care technical head Mr.Rajendra Prasad Sharma , Jaipur is not willing to exchange it with the new one and has sent many different technitians like Vikram / Arjun etc. ( atleast 20 times) with old and used componenents to anyhow get this machine repaired. My point is if suppose the cost of machine would have had gone down the amount i paid, the company would have paid the balance after replacing with the new one.
It is now high time you take some concrete action as soon as possible. I have almost 5 of LG high end products but this incident is a big shame.
hoping a quick reply and solution.
Dr. Arun Gupta, 27, Kirti Nagar New Sanganer Road. Sodala, Jaipur. 302019. Tel: 9829063752

hi sir i have not any complaint but i have one request and that is a in LG refregarator lock system is not good because in that lock locks key is not still on lock i mean your lock is very small your lock key is not comfortable in this lock so you know ...sir ...

Bad service of lg service center the people over there are not at all responsible about there duties because we have given a home theater for service. Which is given from past one month. Till now they haven't gave our home theater and even they are not responding to our call. I hope that company will take a serious action on your service center and make the service of the home theater and fitted at my house.


Thanking u,
Yours sincerely,
pavankumar.

From
Smt. Swadesini Das
L-85, Housing Board Colony, Baramunda
Bhubaneswar, Odisha.
751003
Mobile No. 09938820147
To
The Manager
LG Electronics India Pvt.Ltd.
Subject :- Regarding Poor Service
Sir,
With due respect I Smt. Swadesini Das inform you that I need to shift my Air Conditioner to the above mentioned address which is within 300 meters from my old address ( i.e. M-14, Housing Board Colony, Baramunda, Bhubaneswar, Odisha ), since I have no contact no. of your company, so I have purchase bill of your dealer M/s RAJ ELECTRONICS, CRP, Bhubaneswar. I make a call to your dealer to send a company experienced skilled mechanic for shifting, they immediately agreed & after 2 days (19/03/2012) morning send two mechanics for shifting & mechanics shifted the A.C. to the new above mentioned address & starts the A.C. showing the panel display . They took their charges Rs 1000/-forcefully, as the dealer committed to take Rs 700/- only, but anyway I paid them Rs 1000/-. But after six days on 25/03/2012 when I shifted with my family & switch on the A.C. the air conditioner doesn’t gives cooing. Next morning I again lodge a complain about this problem to your dealer. Then once again they send another mechanic . On seeing the entire system of work the mechanic told me that the GAS has LEAKED OUT due to loose in nut-bolt combination. So, gas is to be fulfilled by paying the required amount. After this I once call to your dealer in details. Then they asked me the name & ph no. of the first mechanic. I doesn’t have any knowledge about their names & numbers .So they refuse to help us. Now my Air Conditioner is un used.
I hope that you will be kind enough & take necessary action which is better on your judgement. I’m waiting for your better service & reply.
Yours Faithfully Customer
Swadesini Das
A/C Model :- LSA 5CG 3VF6