Submit a Complaint

Lia Sophia

United States

Consumer complaints and reviews about Lia Sophia

Jewelrybad Send email
 
Mar 3, 2012

poor quality

The quality of this jewelry is HORRIBLE. I have bought 30 pieces from them and have over 7 that have broken- finishes come off, chains break, pieces fall off- the glue they use is laughable. Most of these are after one wear. A few things have come broken. The company claims to have a "lifetime warranty" but they charge $5 per item to exchange it. And if you don't have your original receipt (because you've already returned something on that receipt!) than you're SOL. My friends who also have 10 or 20 Lia Sophia pieces have all had at least 5 broken or defective pieces each.

DO NOT buy from this company. The quality is ridiculously bad for the price that you pay.
Stacy33 Send email
 
Mar 3, 2012

poor quality

I saw the jewelry at a party. The designs were lovely but it was clearly very poor quality. I was shocked at the high prices considering the quality. I would really estimate that the jewelry is only worth about 25% of the price. Go to Lord and Taylor and you will find much nicer jewelry for much less. At Lia Sophia prices you can get genuine Sterling Silver if you shop at Lord and Taylor (they always have a coupon out for at least 15% off)

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username