Sign in
Submit a Complaint
LifeTime Fitness
United States,
New Jersey
Tweet
Consumer complaints and reviews about LifeTime Fitness
JonathanE
Send email
Mar 5, 2012
Failure to cancel membership
Sorry to hear about your loss
If you're talking about Bally Lifetime Fitness, then that is sort of the way they've always done business. They sign you to a contract and actually hope that you don't go. I was once told that Bally estimates that only 10% of those who signup actually go on any kind of regular basis.
With that said, they used to have an option that if you were incapacitated (broke your leg for example) then you could suspend your membership. I would contact them again.
DMST
Send email
Feb 27, 2012
Failure to cancel membership
I enthusiastically joined Lifetime Fitness in Berkeley Heights NJ. It's a nice enough place. The staff was very nice when we joined and said call anytime we needed anything. Three months in, like many in our state, our home was ravished by a flood. Then we received notice that our health care premiums were increasing by $200 a month. Money became a problem and I called to ask about help or suspending the membership. The nice lady who said call anytime never returned my call. Then our mom was hospitalized and after several months died. The hospital and funeral costs are horrible. All during this time I called and as instructed wrote to cancel my membership. They continued to charge my credit card. I finally had Amex refuse their charge. No one has ever responded to my calls or letters. This is a cautionary tale for anyone considering this place. They are heartless when it comes to their members and fail to live up to the published code of conduct on dealing with their members 'fairly and with integrity'
Whythelongfaces
Send email
Feb 27, 2012
Failure to cancel membership
You signed a legal CONTRACT. CONTRACTS can not be broken simply because you no longer want the service. Now that you refused payment, they can sue you. Have fun with that.
Previous
1
Next
Complaint Registration Form
Information of the Company you are complaining about
Subject of Complaint
City (optional)
Complaint Details
Attach photos (optional)
Confirmation code
Submit
Submit Complaint
|
View full list of Companies
|
Latest Complaints
|
Terms of Use
|
Privacy Policy
|
Contact Us
© 2025
Complaint Board
User Registration
Already a Complaint Board member?
Log in now.
Username:
E-mail address:
Password:
Code:
Loading, please wait...
or connect with Facebook
User Registration
A confirmation email was sent to "
".
To confirm your account, please click the link in the message.
If you don't see the email in your Inbox, please check your Spam box.
User Login
Not a member of Complaint Board?
Register now.
E-mail address:
Password:
Forgot your password?
E-mail address:
Back
Loading, please wait...
Your password has been sent to the specified email address.
Log in
or connect with Facebook
User Facebook Login
Enter Username