I have called the phone number in my extended warranty plan booklet, and all I get is about 20 sales adds. This is the only number in the book. I went to the Est Peoria store, and all got there was call 888-77-Lowes. I'm going around in circles and getting really pissed off. All I want is for them to honerthe extented warranty I purchased on my Dremel 4000. It shouldn't be this hard.

I have a Samsung over the range microwave, its handle comes out 2 years after purchase and we had a Extended Protection Plan too. So we call and they replace it promptly . A year and half later it come out again, I guess manufacture fault ?? but this time even tough its the same problem they are denying our claim saying it was intentional damage. This is so absurd to say its intentional...who are they to say such a thing to deny claim.If we are still covered under the Plan, they should handle the claim the same way as it was handle before, its not our fault if Samsung is making appliances that can not last 5 year and need replacement parts every 2 years.I will never buy a Extended Plan ever...and I will never buy Samsung ...Its just a double ripoff ...first from faulty manufacturer and then from retail store.