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Luxury Limousine
United States,
Texas
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Consumer complaints and reviews about Luxury Limousine
SharonKerrigan
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Dec 20, 2017
service and charges
BUYER BEWARE!!! These guys are now going by the name of "Luxury Limousine". We hired them for our granddaughters wedding and contract was for 3 hours with a white limousine. They charged us $130.00/hr with a 3 hour minimum. We secured limousine service with a credit card and paid final payment with a personal check, as per their request. Check cleared one month prior to services received. On the wedding day, a black limousine was sent to pick the newlyweds up with a license plate reading "PRIME 14". Little did we know at the time that they had farmed the service out to another company. After the wedding, I tried by email and phone leaving several messages to make contact regarding the wrong color car sent to the wedding. I could not get anyone on the phone, nor did we get a return call. I then noted that a charge of $531.00 charged to our credit card by Prime Limousine out of Dallas. I contacted them and they had a history of the order made by a name that was unrecognizable to either my husband or myself. We immediately filed fraud charges with our credit card company. We once again tried to contact Luxury Limousine services by using a different call back number and requested information on pricing. We immediately got a return call from Luxury Limousine, however when they found out that this was a previous customer calling regarding their services, they immediately hung up the phone. If your looking for a limousine services, my advice is STAY AWAY FROM THESE GUYS - THEY ARE TROUBLE!
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