I placed a claim with worrie no more. Worrie no more emailed me to informed me I have built up stains and wear and tear. On my sofa. The stains I send pics was recents stains I noticed since July 1. I’m a value customer. I purchased a sofa, mattress and bedroom set. Since I’m not treated like a valued customer.I’ll have to search for another store. Thanks for your attention in this matter. Sincerely Octavia Harrison.