Magicjack did an upgrade last night on 12-15, got up tried to use phone, and magicjack said attention, you have to wait and fill out info form, well I'm still waiting, no one to call for a technical issue which has always been their problem, I have had for 3 or 4 years with intermittent problems, I think it would be wise for the FCC to take a hard look at Magicjacks business practices, especially customer support.

all you cry baby's out there don't say nothing good about magicjack plus i love mine i live in canada works great wish every one had one w long

it takes 5 minutes to hook up the new jack

if you don't know how to work magicjack go to my website here and ill show you howhttp://ftw-computers.com/#/need-help/

There customer service agents do nothing and knows nothing. I purchase the magic jack plus and they said 30 day but my credit card was charged immediately. What a waste! The device doesn't work and they have been telling me for almost a month that they will be resolving this matter. They keep telling me that they are working on resolving the issue. The device does not work and they will not replace it. Magic Jack is a joke.

The same problem happened when I ordered the miracle slippers. I also got bombarded with add on sales items, and I did order an extra pair of slipers for my daughter-however, when I got to the end the final receipt showed 3 pair of slippers in my daughter's size. It took a couple of phone calls, but I did get it straightened out after a couple of days and I had the slippers within a week. You do have to be careful, because they do add things onto your order without your approval and there is no way to remove them. You don't even know about the add ons until the final receipt comes up on your screen and then it's too late...

I bought a majic jack in mar of 2009 one day it was working fine the next it stopped I contacted there tech support when though 3 hours trying to make it work it is broken and the want to change 10.00 shipping and handling for a new one DON"T BUY this piece of crap this is not the first time I have bought off the internet and been screwed don't buy anything on line!

WISH I HAD READ THESE COMPLAINTS BEFORE, Y ARE RIGHT IT IS A PEICE OF CRAP.

it sucks I'm thinking of throwing in my sink disposal. It works when it wants to and if you do get a call off you'll eventually get cut off but i guess you get what you pay for.

I agree i payed online total of $90.00 and a month later no magic jack...no nothing!! Like not even a acknowledgment! This is Theft in my opinion and will see what can be done about it!