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Magic Jack

Canada,
Ontario

Consumer complaints and reviews about Magic Jack

User919999 Send email
 
Apr 1, 2012

paying for an answer

I contacted Magic Jack online..there is no telephone to contact them.. they will only answer if we pay for the answer apprx $58.00,
I am so angry about this, we would like to know if this company has a phone contact number to speak to someone directly
User926281 Send email
 
Apr 1, 2012

paying for an answer

Good morning !
I was used Magicjack 3 years ago .
Why from this year some time I can not call to anywhere,
When I calling to my school, my teacher didn't hear my voice no more,
But I hear her voive verry good .
Why other side can't hear my voice . ?? really problem for me .
help me, what do i do ? Thank
my subcription name is : A 9210505038B14
LinPA Send email
 
Feb 27, 2012

SCAM ARTIST FROM USA

I purchased Magic Jack from Walmart in hopes to decrease my monthly phone bill and also have long distance. Low and behold it sucked! I purchased it last Friday hooked everything up and had a dial tone one minute and tried to call my husbands cell phone (he was sitting right next to me), and his phone didn't even ring. Then I hung up and couldn't get a dial tone for a while. Then I called my cell phone and my cell phone was ringing and then hung up the home phone through MJ and my cell kept ringing. I purchased the 1 year warranty when signing up and they tell me it is non-refundable. It's very minimal but that's not the point. Oh yeah and they tell you they can transfer your number but they don't tell you they charge you for it. Customer Service is good for nothing and they do not have a phone number to contact a real person...BUYER BEWARE!!! Try something else...because this product is a joke and not worth the aggrevation!

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