Submit a Complaint

Malefo

South Africa

Consumer complaints and reviews about Malefo

malefodes Send email
 
Nov 9, 2020

Unfair chargss

I. Malefo 9008109806084 had two dish, which the other was on holiday nd other on principal compact. On the beginning of October I called to suspe d services as my decoder was damaged. On the 26/10 I called to switch my holiday home to principal nd be active. To my surprise on the 02/11 my account was deactivated due to non payment of 384 nd on the 3rx I called to figure out where does it come from could t get an a swer and I was promised that the team leader will call me with 48 hours, which didn't happen till today my account was suspended nd I called 4 times speak g to agent who put me on hold for almost 15 MI utes saying their investigating and the call ended up saying the switchboard has closed. Until I spoke to Bright Zulu who humiliated me nd maked me feel Im stupid. He told that my query doesn't make sense as nobody will call me coz I've to pay either I want or not. He e en refuse to transfer me team leader telling he cnt afford to get warning because of ulnormal story. But if dstv we pay before we watch it means my account should be in adva ce as I paid mthe d of Sept I didn't watch or if I pay afta i watched, it means from 26/10 to 01/11 it's 384

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username