Sir
I beg to say that I have done transaction on 03/11/18 withdra cash by ATM ₹3000 . next day we swap our card then massage card is blocked as per RBI guidelines
Then we contact customer care service
They told me your new card sent by courier
After it a transaction done on 11/11/18
₹3523.60 this isn't done by me
So we request our amount ₹3523.60
Refund
We have not done any transaction after 4/11/18
Today we activate new Chip card and we saw our mini statement then we saw and inform by contact customer care executive our complaint no. 81919011228541899
So please solve our problem
No any massage and no call we receive for transaction on 11/11/18
We attech our mini statement
Your
Kanhiya Lal Shakya
8561031672