Mate1.com is an organized online fraud. I cancelled my membership trial before the 3 day lapse yet still they processed a full months subscription. The site is technically flawed and prone to seizing up. There are "Online Ambassadors" who target new members with an avalanche of spurious emails. The majority of people who contact you have no photograph and I suspect do not exist. I am challenging Mate1.com for a refund but I am in a situation when they will get back to me.