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Mate1.com

United States

Consumer complaints and reviews about Mate1.com

chief8888 Send email
 
Aug 28, 2018

where are you

Cant find your site anymore...it says page not available or something like that ..are you still there..i cant log in ...cause you aren't avail.many blessings*now it sys my email doesn't exist yes it does ive been with you forever*
petercard Send email
 
Jul 27, 2018

Instant Chat

Hi , I have joined mate1 for days now and honestly i haven't been able to see the online members to chat instantly. please do something about it for me Peter
Rafael Raldiris Send email
 
May 21, 2018

FAKE MEMBERS

All women in this site are fake. They openly ask you to text them or meet them and hang out. It’s even written in their pictures and profile. Those who contacted me where from Ghana,Nigeria,Cypress, etc.. not one single member near me ever wrote back nor was ever “on line”for me to try to chat. They all wanted the same.... send a money order and I will always be yours forever. Send me money and I’ll fly right over. Honey I am so broke. If you want to waste your time fine but please don’t waste anybody else’s. Clean off this site or close it up because it is sex trafficking and identity theft oriented.
Car03253 Send email
 
Mar 9, 2018

Hi

I thought my service was free. They. Don’t take ur card only do if in Canada card not nh it’s weird I don’t think people should do Mate1 they told me was free never a email saying different into I went and logged on . Saw it u call they said they change how stuff goes with service
[email protected] Send email
 
Nov 17, 2017

i hope mate1 is have problem

I'm login on mate 1 like five days ago and i don't received any firt or any message and i open another account and its do the samething that why i m try to complain maybe you can find a solution for it ok
peb Send email
 
Aug 30, 2017

peb

I went on this dateing site to check it out ive been single for a little while well i started to set up a profile befor i got 17 % into it i got a phone no. Poped up txt me i saw ur profile so i thought check it out so texting back forth next day they or it maybe robot after giveing me a sad story it ,her or robt had lost 2 brothers ,both parents in a car crash also said it lived in texas then ask me to buy it her whatever a 100 hundred dollar card of some sort i not remember the name of card at the moment so next day 3rd day text me again says am i gona buy it that card or not i text back said would u send me someone u dont know a hundred dollars because i said i needed it well no reply so i text back said i know what ur doing and ur a user i got text back said since u know why im here will i stop texting it her or whatever was texting me i said no problem now i try to unsubscribe but mate1 site only has Deactivate inwhich dont seem to work for i, still getting same bulls#*t so WARNING PEOPLE MATE1 .COM IS A SCAM
peb Send email
 
Aug 30, 2017

paul

What a scam dateing site this is i went on the site from fbook i never signed up started a profile witch was never complete and got phone numbets popping up saying text me i want to chat so i thought what can it hurt the next day we continued then this person or robot maybe ask for a 100 dollar card that it ,she or robot needed after this sad stor it lost its 2 brothers and parents in an awfull car crash so i got suspicious and said you are a user i got text back saik well since you know why im here will you quit texting me i said no problem then i tried to unsubscribe it wont let me mate1 only has the word deactivate it dont work and i still keep getting email and texting 10 number text to text them same ole story WARNING DO NOT TRY THIS SITE ITS A SCAM !!!!??!!!!!........
missdee2112 Send email
 
Jul 27, 2017

Charging for months when membership was canceled

I joined the site in December 2016 .I has a trial period, it asked for a credit card number. I canceled /Unsubscribed in January 2017. I have a paperless credit card account and never checked my statement .I received a paper statement in the mail in may 2017. I noticed Mate 1 has been taking the 49.95 out since January..??? .. have called credit card company they said they tried to contact. It Is over 350.00 dollars of charges and have not used the site since January ..???
teamcake99 Send email
 
Apr 27, 2017

Wrongful membership

Hi
I signed up for a three day trial over half term in the UK for £1.95 as I was sent a photo of a good looking guy in West London and my daughter said well try it for three days. However I was bombarded with weird photos of guys from the USA who had no idea I was in England. I was able to access emails after the three days which concerned me. I have just checked and found I was signed up for a monthly subscription of £37 month which I did not agree to. I tried to track down a UK contact. The address has turned out to be a self storage company in Twickenham who have no idea of this.

I now have to contact my bank to ensure any payments are blocked.

This company needs reporting soon as people may not realise they will be charged
Edward123 Send email
 
Jan 19, 2017

Picture not approved

I try to upload my picture and it has been under review for somedays now, how can i get my picture uploaded without any delay please?
cookieattbd Send email
 
Dec 4, 2016

match1 scamm on site

This man is now on match1 under the name of Arikko, from New jersey. I reported him where I met him on Match under the name Sergio Barraco Morgan from Annapolis md, and Columbus Oh. Please get him off this site before he rips more women off like me.
dianelarson Send email
 
Oct 21, 2015

mate1dating site

I was online searching what was a free site, with an excellent reputation, "Plenty Of Fish" when the offer of a 1.99 three day trial came up. The excellent,Plenty of Fish at one dollar ninety nine, is still almost free so I signed on believing this was the Plenty Of Fish site. I tried to cancel my membership on day two but could not find a customer service number or any information on how to cancel. On day 3 there was a $59.95!!!! charge to my card. I because my bank gave me a phone number, I was able to call what was actually an impostor, called Mate1, so I could explain their error to them. I spoke to a cranky, smug and self-righteous customer service rep who yelped, "You're being recorded". She said that the only way I could get a refund of my 59.95 was to go to their website to the Terms and Conditions. There I discovered a rigid set of rules saying one must use full name (what is full name (?), first and last? first, middle initial and last? first, middle name, mother's maiden name, father's name? first, middle, father's last?) One Must provide a nick name. What is that? I don't have a nick name so does that mean I don't get a refund. One must provide ones e-mail. I have five, I don't know which one I gave to Plenty of Fish. I needed to send my letter by the U.S, postal service ( not Fed Ex, UPS , not fax, not e-mail) and it must be post dated within 3 days of the charge.
How will I ever get the money they have taken from me? Customer service will not help by explaining their refund rules, making them even more impossible to fulfill.
Tired of crap I didn't sign up for Send email
 
Sep 26, 2015

sending sexual emails to my email

I never set up an account with this company I keep receiving email with people telling me they found my profile and wanting to send me sexual pictures of them self's with horrid language I finally clicked on an email to find where they are coming from and it's this piece of crap company. I tried to "log in" so I could delete this so called profile but as mentioned I don't have an account they have my email address and keep sending offending emails but I have to create an account to delete an account I don't have. I would like to know how I can stop these emails I have no intention of creating a account and I am beyond feed up with them sending me emails that are extremely offensive to me I shouldn't have to deal with this kind of crap even if it is the internet.
kenn Send email
 
Jul 19, 2015

poor services.

Since I upgraded my account I have not been able to enjoy this dating site. I can't even log on to the see who checked on me. You people took my $51.90. For noting. This site is a scam.
antbonds69 Send email
 
Jul 15, 2014

unauthorized charges

was charged twice for 3 day trial with no number to cancel after 3 days then number appeared after the unauthorized $49.95 was taken from my acct. I called the number just for it to stop ringing so I got to talk to no one I want my money restored back into my acct. and my subscription to mate1 cancelled
antbonds69 Send email
 
Jul 15, 2014

Non authorized charges

I was charged twice for 3 day trial and no number was given to cancel after 3 days only time number appeared is after they withdrew $49.95 from my bank acct. and I want my subscription cancelled and my money returned.
alyssa witt Send email
 
May 19, 2014

alyssa witt

fusyfufiysfduiysduifysduifysdfy
wulvsbane Send email
 
Mar 11, 2014

Mate1 shoddy website

I tried mate1 for the introductory 3 days and the site froze every time I logged in wouldn't let me navigate at all I had to keep refreshing my page to get anything accomplished wanted to unsubscribe but couldn't I have finally unsubscribed but not before you took 49.95 from me I am a very unhappy customer and would like a refund of my monies due to horrible site and the lack of being able to use the service at all.
jan1126 Send email
 
Mar 8, 2014

account

I can login in to my account but after that it does not let me do anything else can u help if not I will cancel this account pls tk u
Choociewo933 Send email
 
Oct 25, 2012

Technical Problems with your Site

Your site is down due to technical problems, when will it be back up and running is what i want to know? How long does it take you guys and girls to fix a problem caused by Java 6.22. Surely at this stage you have good technical staff that can sort out these issues like taking out your Java and starting with a lesser package. On my computer this normally solves issues why not on your site.

Can you give me any idea when this problem will be resolved.

Thank you for the many years of service you have given me through Mat1.com

Have a nice day

Choociewo933
Harley424 Send email
 
Sep 29, 2012

I don't really believe Mate1 is a legitimate dating website

I have been on Mate1.com for two months now and have yet to meet anyone despite having over 500 supposed contacts. There website hosts a lot of "Online Ambassadors" who are essentially shills to make you believe there are really female subscriber, and when you do chat with one of the supposed subscribers who are local in your area, they use spellings like "colour" and "behaviour." I can guarantee that's not how native Texans spell those words.

Another thing that is disturbing is that the profiles almost never contain pictures, narratives and a lot of the questionnaire parts are left blank. Also, women in the 30's aren't legitimately looking for men ages 40 - 90.

I've also received a lot of identical e-mails. Many of read "I really enjoyed your profile and I can see that we are looking for the same things." When I check the "who's viewed your profile" link, these women are never listed. Most also request that you contact them art their Yahoo or Hotmail account which is poorly disguised in the body of the e-mail.

I am also very specific about stating that I do not want to meet someone who is 200+ miles out of my area, yet I get all sorts of contacts from women (assuming the contacts are really from women and and not machine generated) who are in other parts of the the country U.K.

I am planning on cancelling my Mate1 account, I signed up for Match.com a couple of weeks ago, read through a lot of well written profiles of women from the Dallas/Fort Worth metro area, met three very nice women and will be meeting one of them next weekend.

My friends, both male and female, have had luck on eHarmony and PerfectMatch. I have yet to meet anyone who had anything positive to say about Mate1, which is too bad because it is the most expensive of the dating websites I've seen.

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