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Mattress Firm
United States
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Consumer complaints and reviews about Mattress Firm
Joe M11
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Mar 9, 2012
untrained salesperson
mattress firm
towers lodge
8509 Davis Blvd.
Across the street from Target, by FedEx
North Richland Hills, TX 76180
817-788-8558
_____________________________________
I did not buy anything from the store. this review is only about this location not about mattress firm.Mattress firm seems to be a good company. it is about experience with one salesperson. I went to the store first time. the salesperson had no idea or did not care how tempurpedic mattress should be tested. She kept standing nearby me and talked useless information when i asked about mattresses. she even asked me where I parked my car not 1 time but several times!!
My doctor told me I should have tried the beds by laying on them for several minutes. The salesperson never told me this. She just wanted me to spend thousands of dollars without properly trying the beds.
I went back the second time and she was even more rude. Again She asked me several times where i parked my car!!! It was very rude. I asked her locations of other mattress firms nearby and she said she knew where they were. I asked her again where exactly but she did not reply. She gave me totally wrong information about tempurpedic beds. She said all beds carried 100% High density foams from top to bottom, if they were high density beds!!! wrong. I had already read correct information about tempurpedic beds on tempurpedic web sites. I asked her again if she was telling correct information. she acted she did not care 1 bit. She acted surly, unhappy, uncooperative, a poor salesperson.
Joe M11
Send email
Mar 9, 2012
untrained salesperson
correction - Location site is Tower plaza not Tower lodge.
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