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Mayan Resorts / Grand Mayan / The Registry Collection

United States

Consumer complaints and reviews about Mayan Resorts / Grand Mayan / The Registry Collection

VickyF Send email
 
Jan 8, 2014

Mayan Palace Timeshare Scam

I had a horrible experience at the Mayan Palace timeshare resorts!! Not only was the presentation 3 hours (promised 90 minutes), but they DID NOT give us what they promised for going. They offered a 4 night paid vacation, and we got NOTHING. We received what looks like a gift card, and they told us we would just need to call the number on the back to book. When we got back to home and called it was NOTHING. Not a vacation, not a discount for a vacation.....NOTHING. We called and emailed Mayan Palace, and they did nothing about it. They gave us an email address, which we have never got a return email on yet. (several tries). The people on the phone say that is the only way to be helped... they are unwilling to help. Many people have been scammed out of money for attending a Mayan Palace timeshare presentation, so it could have been worse. I've been to other legit timeshare presentations, but this one scarred me. DO NOT GO....and if you do, be prepared for some super hard selling. They will change people on you 5 times before you can claw your way out of there. This is an article about the Mayan Palace scam:

http://www.timesharescam.com/blog/51-mayan-palace-timeshare-scam/
AngelinaC Send email
 
Dec 23, 2013

Mayan Palace Timeshare Scam

The sales tactics are the same for everyone at the Mayan Palace timeshare resorts. Hard sell, disrespectful when you say no, broken promises. DO NOT think for one moment that you have an upper hand...these are professional con artists highly trained to take your money. You have no chance of ever seeing your money again or receiving anything close to the value you were promised. Assume that everything posted by Grupo Mayan and its affiliates is a lie or a scam. Never do business with this company; never buy a mayan palace timeshare scam:

http://www.timesharescam.com/blog/51-mayan-palace-timeshare-scam/

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