mine too i just experienced erroneous billing. for the month of FEBruary i found out that our meter was defective and so it was replaced by maynilad. this march i received a bill worth 5k plus and i immediately settled it even if the meter before was defective. then after a week i received another bill with a total of 14k plus. i was really shocked. there is a note at the 2nd bill it says:this is your total bill pls disregard the
last bill. then i called the hotline and talked to the CSR. he told me to just pay first atleast partial of the total bill. then i tried to settle everything by paying only 8k plus bec i thought that my first bill should be deducted since t was a double billing. until now almost everyday i keep on calling maynilad to follow up if there is already a revision of the bills. im expecting it will zero my balance but to my regret they are not taking actions about the revision.----- MS REGINE of sta mesa mnl

mine too i just experienced erroneous billing. for the month of FEBruary i found out that our meter was defective and so it was replaced by maynilad. this march i received a bill worth 5k plus and i immediately settled it even if the meter before was defective. then after a week i received another bill with a total of 14k plus. i was really shocked. there is a note at the 2nd bill it says:this is your total bill pls disregard the
last bill. then i called the hotline and talked to the CSR. he told me to just pay first atleast partial of the total bill. then i tried to settle everything by paying only 8k plus bec i thought that my first bill should be deducted since t was a double billing. until now almost everyday i keep on calling maynilad to follow up if there is already a revision of the bills. im expecting it will zero my balance but to my regret they are not taking actions about the revision.----fr 09477666026

EXCESSIVE BILLINGS?!!! YEAH!!! COMPLAINTS REPORTED TO THEM TO STAGE A DISPUTE SINCE LAST YEAR! THE WATER METER STOPPED WORKING! INSPITE OF WHICH, WE PAID CONSCIENTIOUSLY MONTHLY!
YESTERDAY, SERVICE MEN OF MAYNILAD CAME AND UNREASONABLY CUT OFF THE LINE AND JUST LEFT A NOTE ON OUR GATE! MAYNILAD PEOPLE CAME AND LEFT WITHOUT EVEN A WORD! THE NOTE INDICATED, IF PAYMENT IS NOT IN FULL THE SERVICE WILL NOT BE RESTORED. SINCE, WATER IS A NECESSITY, PAYMENT EFFECTED TODAY AT 7:46 AM TO THE AMOUNT OF P6, 001.80 (CASH) THE DISPUTED AMOUNT WHICH HAD BEEN BILLED TO US FRAUDULENTLY LAST YEAR. COORDINATED WITH CUSTOMER SERVICE AND DEMANDED THE REINSTATEMENT OF THE SERVICE WITHIN THE DAY! ASKED THEM TO EFFECT RECONNECTION IMMEDIATELY AS THE DISCONNECTION WAS QUICKLY EFFECTED "IN SILENCE".