February 23, 2012
***A VERY BAD REVIEW/BAD EXPERIENCE from the perspective as a first time older job seeker through your doors at the McDonalds Restaurant in Truro Nova Scotia Canada (Robie Street) recently.***
I am writing as a first time job seeker walking through McDonald's Restaurant for the first time in applying for a job as a Team Leader/Shift Manager Position in Truro, Nova Scotia Canada recently...This McDonalds called me at least 4 times and I kept returning calls...and finally I connected with a Manager that asked me to come into Truro which is 45 to 50 minute drive from where I live out in the Country. I was told at the Interview when I arrived that the Position had already been taken...I was wondering why I was not told this in an earlier conversation with this Manager as it costs time and money for fuel to come into town to be told this???...I was also told that owning my Restaurant/Pub (I was short order cook as well) in Calgary, Alberta experience in my past was NOT relevant for today and I would need ALOT of training!!!...I always thought that McDonalds was an Equal Opportunity Employer with NO Age Discrimination and was offering flexible shifts...but this is NOT the case in Truro Nova Scotia...as I was asked what shift I would like and I said day shifts because my husband and I would be sharing a vehicle coming from the country into Truro...she said I would have to work a midnight into the morning shift so... so much for flexible schedules?...Yikes!...and then to add insult to injury she laughed and said there are definitely NO offices here... so my 20 + years in office/assisting/management and Owner of a secretarial service in Calgary.. I guess was definitely NOT a RELEVANT experience!!!...My question is: Why call me in the first place if they feel I do not have the qualifications needed???...What is wrong with the Recruiting Manager/ Human Resources Interviewer where she should determine ahead of time if I have qualifications needed and why waste my time and money as well as her time???...This is one of the WORST job interviews I have ever been subject to in all my 40+ years of working and definitely not a positive experience!!!...I feel this Recruitment Manager needs ALOT of training herself!!!
I have enclosed my Resume below... that was similar, , , to the one sent to McDonalds and I feel I have some worthy job skills??... and so one can see what I mean...(I have not disclosed my phone number or references as I do not want this information posted all over the Internet.)Thank you.
AN EXAMPLE OF MY RESUME that McDonalds Restaurant in Truro Nova Scotia had:
***RESUME COVER LETTER***
Linda Reynolds
#General Delivery, Bass River, Nova Scotia B0M 1B0
Email:
[email protected]
To: Human Resources Department
Nova Scotia
Attention: Human Resources Department
Please consider my enclosed Resume for an Office Administrative Assistant/ Manager/Other Work Position with your Company.(I had actually applied to a Team Leader/Shift Manager Position.)
One of my past Employers was Advanced Mobility Products Ltd., where I worked as an Administrative Office Assistant (Office Manager) in Home Health Care for more than 5 years with their Reps, the Disabled (Children and Adults), and the Elderly(Seniors). I was very familiar and dealt with these funding sources on a regular basis such as: the various Child and Adult Ministries in BC (Local and Provincial), DVA (Department of Veterans), WCB in BC and Alberta, ICBC, MS Society, Pacific Blue Cross, and Sun Life.
I was in charge of accounts payable, accounts receivable, purchase orders, bank deposits, customer service, answered various inquiries over the phone or in our store daily, scheduled daily appointments on a large white board for the Repair Technician, stocked and sold a variety of medical supplies and I was also the Nanaimo Branch Payroll Liaison to our Head Office. I feel I am a very organized, hardworking, dependable, loyal, innovative, accurate, creative, positive, cheerful, self-motivated, mature, multi-tasking professional individual.
I feel my completion of an Office Technology program combined with my Administrative Office/Manager work and consulting experiences such as: assisting clients with marketing, sales, customer service, public relation skills, and being an Owner/Operator of my own neighborhood Pub/Restaurant would be very helpful skills to have for a position in your company. I feel I am very “people oriented” and have always had a good rapport with staff and clients over the years and I have always been considered a “hard worker” in my own business or in working for another company.
I look forward to hearing from you at your earliest convenience for a personal interview. I feel I may have the many skills required for an Office/Other Work Position with your Company. If you need more information please do not hesitate to contact me by phone: 902-647-2489 or by email:
[email protected].
Sincerely,
Linda Reynolds
***RESUME***
Linda Reynolds
#General Delivery Bass River, Nova Scotia B0M 1B0
Email:
[email protected]
JOB OBJECTIVE: Office/Administrative Assistant/Manager/Other Work Position
HIGHLIGHTS OF QUALIFICATIONS
20 years’ experience in office management as an Administrative Assistant
Strong organizational skills; able to support and supervise staff effectively
Excellent verbal and written communicator; adept at drafting correspondence
Collaborate easily with co-workers and work well independently
PROFESSIONAL ACCOMPLISHMENTS
ADMINISTRATIVE SUPPORT
*Carry out administrative activities of establishment.
*Co-ordinate and plan of office services such as equipment supplies and repairs, supplies forms, disposal of assets, and assemble data.
*Prepare periodic and special Reports, manuals and correspondence.
*Review, evaluate and implement new administrative procedures.
*Oversee and coordinate office administrative procedures.
OFFICE MANAGEMENT/SUPERVISION
*As Administrative Assistant (Office Manager) for Advanced Mobility:
*Scheduled Repair Technician and other Rep and Office appointments.
*Delegated work to Office support staff.
*Established work priorities, ensured deadlines were met and procedures were followed.
*Liaison for Head Office regarding Payroll hours for Office workers, Repair Technicians and Sales Reps, as well as Holiday Schedules.
* Ensured that new Office procedures and new Rules were implemented from Head Office as soon as possible.
*Maintained Inventory and budgetary controls.
SKILLS
Word processing (used various Programs in Offices), Windows XP, Windows Vista, Windows 7, Microsoft Word, Internet, Email, Print Workshop, Databases, Basic Bookkeeping (have used Simply Accounting, Quick Books, and other in-house Programs in my Past), Accounts Receivable, Accounts Payable, Invoices, Bank Deposits, Basic Payroll/Benefits (Small Business in past), Freelance Graphics and Presentations.
PROFESSIONAL CAREER ACCOMPLISHMENTS
2010 to 2011 Caretaker for Senior (Relative)*Moved from Alberta to Bass River N.S. to help.
Helped with important paperwork (a variety of documents), cleaned and organized main home to go up for sale after her spouse passed away suddenly. Help with wood at cottage.
2010 to 2010 SPCA Office/Cleaning Assistant, Bonnyville, Alberta.
Helped with daily Office paperwork, answered phone lines, customer service, cleaned and vaccinated the animals (cats and dogs) in the Shelter.
2009 to 2009 Administrative Office Assistant to the R.N., Rexall Pharmacy- Home Health Care Dept. Beaufort Centre, Nanaimo, B.C.
2003 to 2009 Administrative Office Assistant/ Office Manager, Advanced Mobility Products Ltd.Nanaimo, B.C. *Sold Home Health Care medical supplies.
1996 to 2002 Administrative Office Assistant/Bookkeeper, LJR Computer & Consulting Services
*Self-Employed*/ Owned a Secretarial Service for Insurance Agents in Calgary, AB.
1996 to 1997 Neighborhood Restaurant/Pub, Manager/Owner/Operator of Family-Owned Business in Calgary, AB. *Self-Employed. *Business was SOLD in 1997.
EDUCATION
Certificatee, Office Technology – Adia Education Centre, Calgary, Alberta.
Grade 12 Diploma (Academic/Technical for University entrance) - Prince Rupert Senior Secondary School, Prince Rupert, B.C.
CONTINUOUS LEARNING / OTHER EDUCATION
1993 to 2000 License, Life Insurance Underwriter for the province of Alberta
License, Accident & Sickness Underwriter for the province of Alberta
1994 to 1998 License, General Insurance Underwriter for the province of Alberta.
1992 to1993 Comprehensive Bookkeeping Course - by ICS
2007 to 2007 Certificatee, Kindersign Baby/Adult Sign Language
1987 to 1988 Mount Royal College, Calgary, AB
*(ASL)American Sign Language Levels 1, 2, 3.*
VOLUNTEER
In my past I volunteered on my neighborhood School Council (2 year term) in an elected position and was Vice President (remainder of the 1 year term) for my neighborhood Church Council. I ran as a Civic Election Candidate in 1992 and 1995 for the Alderman position of Ward 14 in Calgary, Alberta.
