I went to store #6938 phone number 972 733 4494. I placed an order went through the drive through ordered a number 2 and number 7 .I get home no order number 7. I drove back stayed in line for 30 mins then get to the window and ask nicely if my order can be replaced at this point the order number 2 is cold the manager who was extremely rude said no they will only replace what they didn't place in the bag. And walked away without asking if i had any further questions. I called her back told her my bag is in my hand I'll give the food that's already cold and please replace my order so she catches and attitude and Savagely Snatches the bag out of my hand at this point my patience has run out. Once she snatched the bag she walked off and there was another employee who was also in shock with her behavior. I asked for her manager which told him this was unacceptable and this woman needs to lose her job I want my money back and he told me I needed to call back on Monday and speak with the GM and didn't give me my money back. This woman was on camara snatched the bag out of my hand in front of my kids and then walks off like biting happened she could have scratched me her nails were like 3 inches long and I'm going to file an assult charge

Being that it is the only available mcdonalds after hurricane ike there is no other options as far as mcdonalds goes.
Management at this location is the worst I've ever experienced.
I have been in the food service industry for over 15 years. From dishwashewr to management.
Apparently Mcdaonalds employees are more concerned about their salon nails and hair (females) and keeping their pants saggy and flirting with employees and customers (male), Than serving the customer.
Consistently have to wait for the cashiers to answer their cell phones.
As a result they are not paying attention to the orders being placed.
I was the only one there at 11:00 a.m. this morning. I ordered a #6 crispy with two jalapeno peppers. Because she apparently doesn't know what a # 6 is (combo meal) she still had to ask if I wanted just the sandwich or the combo.
Expecting the same terrible service I always experience, I checked my order before leaving. The chicken was grilled. I returned it along with the bag .
The bag was on the counter and she knew it was my order and still does not have the common sense to put the sandwich in the bag.
Has the nerve to say" oh, You just gonna snatch from my hand",
I would not have had to snatchit from her hand if she would have had the common sense to put it in the bag.

I definitely think that being rude to customers is unacceptable, but you shouldn't talk about her like she's stupid for asking if you want just the sandwich or the meal. I've worked on drive-thru before and although I assume someone saying #6 means they want the meal I guarantee if we don't ask each time someone will only want the sandwich and get mad at us anyways. Perhaps people have thought I'm ignorant for verifying what exactly they want even when it seems simple, but if I didn't then I would have more people fussing that I charged them for the #6 meal instead of just the sandwich or that I charged them for a hot peppermint mocha with whole milk when they wanted skim. Frankly with food it's best not to assume that people want "what they say" so to speak.

I was contacted by phone today to my cellphone. I have know idea how this person got my number but that is not the issue. Now days I get telemarketing calls and text daily and this is very disturbing to me. Today the call I answered and the person I spoke to for 45 min. was very convincing that I had won a large sum of money and a new vehicle as well. I listened to him and wrote everything down he said. He then took my name and address no personal info such as banks or social security as I would never ever give that info to a stranger that calls me and told me he had to speak with the president of the company to set up my delivery by UPS for my prizes and that he would call back in a half hour. Well he called an then proceeded to instruct me to go to a Wal-Mart, CVS, or Walgreen and purchase a GD Money PAC Card for the amount of $355.03 to cover the shipping and handling fees that I had to pay to get authorized by the homeland security before the UPS driver could give me my prizes. He also said I would be reimbursed this money by his company which was something to do with the Mega Millions lottery, He first told me I was randomly selected by the lottery for this first place large sum of money and a vehicle that I had won, ha ha ho ho it's not a merry Christmas or lucky chance I won something. IT IS A BIG SCAM...I called my local Walgreen to ask about this so called card I needed to purchase. Thank God I made this call and found out from the manager that this is a scam that started over a year ago which had stopped for sometime but is now starting back again. They wanted me to call them after I purchased this card and give them the receipt details and they then take my $355.03 I paid to purchase this card and I would have been scammed. This is the first time I have ever been in a situation like this and let me tell you it was sounding legit until the end when I was asked to put out money for a Green card which I had no clue what this was until Walgreen explained it to me. Please communicate this to everyone you know and re-post as you wish on any web sites you frequent. They continued to tell me several times to keep this confidential as I would not want anyone to ripp me off when I received the $800, 000 certified check I was to win. The amount of $355.03 I was asked to pay is not the same they ask of everyone. It can be $150 or any other amount they could ask you to pay to purchase this card, DO NOT FALL FOR THIS AS IT IS A SCAM!!!