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MIBFA PROVIDENT FUND

South Africa

Consumer complaints and reviews about MIBFA PROVIDENT FUND

Ramone030791 Send email
 
Aug 5, 2019

Provident fund

I have been told for 8 years there is no office in Cape Town it cost me to fly to johannesburg to submit claim my claim. I received a call advising my funds will be paid in 2 weeks time, i then followed up again and was told 3 days with a possible 2 days for banl clearance and im still waiting i sent emails and phone calls and still no answers need this sort as now im stuck in johannesburg due to this matter. I have attached the email sent to me as proof can i please be contacted on 0822570069/ [email protected]
My name Ramone Govender.

Provident fund

Ramone030791 Send email
 
Aug 2, 2019

Provident not refund

Good day,

My provident fund has not been refunded on the given time scale. I've been trying to get my money for 8 years and I get nothing but the run around. I get to two weeks then 3 days it will be paid but still not paid and they don't follow the compliance process as I've made numerous complaints and they not recording my complaint.
Florences Send email
 
Apr 24, 2019

Not Receiving Statements

HI

I am a member of Mibfa Provident Fund. Since 2016 they stop sending us statements. We use to receive yearly statements on our funds. If they don't send us statements how will we know if our funds are coming to them or not.

It will be pleasure if they can start sending us statements again way back 2016.

Regards

Florence
Dirk van der Westhuizen Send email
 
May 24, 2018

Failing to assist

I am enquiring about my claim regarding the Provident Fund but are being left on the phone for ages and no-one come back to talk to me.
I spoke to Florence and she put the phone on silent and left me hanging there for 9 minutes before I put it down. Second time....no name....just put the phone on silent.
[email protected] Send email
 
Jan 11, 2018

Provident fund still not paid out since 2016

Good day,

My Pension on Mibfa is still not paid out. I have been phoning, faxing, mailing etc, and still no success. This claim together with my bankdetails was send in 2016 already!!!!
Since then we have been phoning, and again faxed through the bankmandate and id to 0866344469 and also mailed to
[email protected] as well as [email protected]

I have all proof that it has been successfully received via fax, and also read receipt from both e-mail numbers, but still no response.
This is ridiculous, and I want an answer now.

Please send feedback to [email protected] or [email protected], as I am now getting sick of this matter hanging for more than a year now.
0766924052
Lodza Send email
 
Jun 6, 2016

Non payment of my provident fund

I submitted my papers over 8 weeks for my provident fund payout but up to date still there is no hope of getting my money eventide I call they give me different stories.please help

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