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Microsoft

United States,
Texas

Consumer complaints and reviews about Microsoft

JureidithV Send email
 
Oct 11, 2021

Unauthorized charged

I am complaining because y’all took out $16.23 but i don’t know for what I didn’t but anything off of Microsoft and I want my money back now I am from Tarrant county
jessicaw54 Send email
 
Jul 13, 2021

Not canceling subscription

I have been trying to cancel this and when they say it’s canceled, they charge my card.
Gmathew$84 Send email
 
Jul 11, 2021

Microsoft

I been getting charge for the past couple of months I did not authorize this payment I want my money back call me at (469) 657-2547 amount charged $16.23 give me a call at (469) 657-2547

Microsoft

Mimie… Send email
 
May 5, 2021

Reoccurring payment

I’ve already tried to get around this but some how every time I change my card I get this same payment and I’m currently saving for graduation and every month y’all go in there taking money out for games I don’t even play I have a PlayStation and it has none of my info on it I don’t play fortnite at all I absolutely hate that game so why the hell am I being charged for it.
sandra.rice Send email
 
Aug 8, 2020

Microsoft Xbox charges

My mother who is 85 yrs old has dementia doesn't own any electronics except for satellite TV is been getting billed monthly for Xbox @ 10.65 a month looks like for over one year plus. There is no way to cancel because you must have an account and password. Cannot talk to anyone to get this taken care of. I will go to our local news to lodge a complaint if I do not get immediate response. This is unacceptable.
I can be reached at 806-881-5200. Sandra Rice

Microsoft Xbox charges

melleewal Send email
 
Jun 11, 2019

charges that are not mine

I am being charged from Microsft and I do not know what this is for. I need a phone number to contact someone ASAP.
twitty Send email
 
Oct 2, 2018

unauthorized charge

A charge of $145.06 was put on my credit card without my authorization
MBocknite13 Send email
 
Oct 24, 2017

Unauthorized charges on my account

I have a $42.63 charge on my bank account that is unauthorized and when I call the number on my bank statement the guy named Vinnie says wrong number. I need my money back and want to know how to keep this from happening again
larscott53 Send email
 
Oct 3, 2017

explanation of charges

I have charges on my credit card for $162.36. I have no idea what it is fir. I need to know what I purchased or did not purchase.
Sarat197343 Send email
 
Oct 26, 2016

Unauthorized charges from my bank account

For the past 6 months or so Microsoft has been billing me for purchaese I have not made through my Xbox one. Today for instance I have had three charges of 5.40$ taken out of my account when this started it took $600 in charges and I disputed them, but since then I have had small charges here and there. I am very tired of this and it needs to stop. My son has friends on the Xbox that it has happened to also. You need to look into this and give us our money back that you are charging without authorization.
gjones Send email
 
Sep 5, 2016

Unauthorized billing

I am being charged $7.45 per month from microsoft billing and I have no idea what this is for. It's being charged to my debit card, Netspend.
lillianvelasquez Send email
 
Sep 5, 2016

Unauthorized Charge

Microsoft *store bill.ms.net charged $37.30 on business credit card without any authority. I want my money back plus 5% interest on the $37.30 for each day you keep my money.
[email protected] Send email
 
Jun 30, 2016

Bogus bank charges

Two charges on my bank account for 66.90 from microsoft.bill.ms.net and microsoft.bill.xbox.com
Jenniferwadley Send email
 
Dec 11, 2015

Taking money from my account

I have been charged on my card with no explanation. I don't appreciate that and I don't have to put up with it either so rather rant and rave I have found that going lawfully has chosen to be better. I have chosen to contact the better business bureau and then file a civil suit. In best regards I spoke with you guys in trying to get this situation taken care of but since we can't I will do just that.......
carlablank Send email
 
Jan 5, 2015

Charging my account

My account is also being charged for several different amounts the last couple of months. Have not purchased anything. Havent even been online. this is ridiculous.
I tried to call them and they said the email I was giving them wasn't the email they had on file.

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