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Consumer complaints and reviews about Microsoft
Gordon Paddy
Send email
Jun 30, 2021
nil respsone
I filed a complaint about software not received on this site I have tried to find an Australian based MS complaints line and so far all I have got is lots of MS notifications and no software. Navigating around Microsoft is a nightmare. Does anyone have an email for complaints to MS in Australia.
Gordon Paddy
Send email
Jun 27, 2021
Software not received
I went online to get OTB PCClone EX Lite software for an All in 1 HDD docking hard drive Data Transfer system
I was asked to register which I did under the name of Gordon Paddy
[email protected]
I gave my credit card details to complete the registration which I note was a zero charge. I have not got the software yet. I cant seem to get back to get it either. I am now bombarded with what purport to be microsoft edge posts or adverts. In summary I believe the software drivers are free I haven't got them and am now bombarded wth MS Edge information that I don't want. I have a microsoft account under
[email protected]
Bekmossop
Send email
Apr 3, 2021
Taking a lot of money
Last yr micro soft took couple thousand outa my bank the pricks I had advised them at end of yr it possibly could have been my son and his bloody Xbox and they gave me like $70 back this is not fair between apple/bill, Roblox,Microsoft,apple.com/bill,micro ultimate,PayPal and google play App Store I lost couple thousand dollars
ANNE ROSE
Send email
Feb 25, 2021
credit card charges
I received a credit card charge on my mastercard-bank statement -I DID NOT MAKE THIS
Direct debit purchase
from
MICROSOFT*mICROSOFT 36 MSBILL.INFO aus
Wed 24 Feb 2021
- $ 129.00
I WANT THIS PAID BACK ASAP...AND CHARGE BILL GATES DOUBLE FOR FRAUD.
Ken
[email protected]
Send email
Sep 2, 2020
unauthised deduction
$129 deducted from my bank account without authority. I want it returned immediately.
Ken
[email protected]
Send email
Sep 2, 2020
unauthised deduction
$129 deducted from my account without authority . I want that money returned immediately
Ace Glass
Send email
Aug 13, 2019
Charge
Charged on Credit card Msft*<E08008voib>Msbill.InfoAu. $158.40
[email protected]
Send email
Oct 4, 2018
Charged for something not authorised
On 4th September a charge of $99 was put on my credit card but I do not know what this is for. It reads Microsoft OFFICE 36 MSBILL.INFO AUS
Please refund asap
DavidG
Send email
Aug 22, 2018
Unauthorasised charges
Microsoft are charging me fees ($13) for services I do not know. I need these fees stopped. My email is
[email protected]
I susspect it has something to do with an email address.
[email protected]
which has appeared on my computer
Kim Harrison
Send email
Jul 4, 2018
Money taken out of my credit card .fraud
Money has been taken out of my credit card for Microsoft 365 that I did not buy cost is $99.00.I never authorized this n haven't bought any Microsoft for many years. The date was 25th June 18 .
Please I need this refunded .
Kim Harrison
Dipika
Send email
May 6, 2018
Asking for an explanation and refund
Hi,$129.00 was deducted from my debit card by Microsoft and I’m not happy.One month ago I installed office 360 there was 1 month free trial and after that I was planning to pay monthly.I also gave my bank card details.And few days ago when I checked my account I was shocked.How can the company deduct my money not 30 not 50 but almost 130????I don’t think I’m entitled to pay that much money!!
I still haven’t received any feedback my $129.00 has been taken by Microsoft for I don’t know what.I want an explanation from Microsoft and refund if possible.Please help me.Thanks.
nellysnosh
Send email
May 6, 2018
account charge
Have twice asked for this account to be closed and have once again been charged for this amount $90,
Unfortunately have recently lost all info off previous computer due to small explosion and had to purchase new and cant access any details
inv no Z20MPS6RAMJB
Would appreciate this money returned to my paypal account
Anne Narelle Jamison 6/05/2018
jennyw
Send email
May 1, 2018
Unauthorised debit
We have had an unauthorised debit of $99 from our MasterCard and we have not purchased anything
Please refund money ASAP
MICROSOFT *OFFICE 36 MSBILL.INFO AUS was info noted on account
Thanks
jennyw
Send email
May 1, 2018
Unauthorised debit
We have had an unauthorised debit from our mastercard dated 30/04/2018 and we have not purchased anything from Microsoft
Refund of $99 required ASAP thanks
MICROSOFT *OFFICE 36 MSBILL.INFO AUS
Sean Reilly
Send email
Apr 24, 2018
Unauthorised transaction from my bank account
On March 12th, 2018, $129.00 (AUD) was taken out of my account without my permission but it states the purchase was for Microsoft Office, however I actually didn’t buy anything from Microsoft then.
Please email me with a full explanation as to why this has happened as I would like a refund.
[email protected]
-Sean Reilly
ginalyn1970
Send email
Feb 23, 2018
deducted $13.00 on my visa card 3x in 1 day
hi I want to cancell my sunbscription microsoft deducted $13.00 (3xin 1 day in my visa credit card)I want’t to stop it and refund the excess charge,thank you in advance....2xdeduction dated Feb.18,2018 and $13.00 Feb.19,3018
Michael Swift
Send email
Jan 24, 2018
MS365
I tried a 1 month trial of MS365 and due to me suffering from Parkinson's Disease it proved to be unsuccessful so I did not agree to take it.
Please refund the $129.00 deducted from my account as per my account reading.
Thankyou in anticipation of a result.
Michael Swift.
Robyn Cornell
Send email
Oct 19, 2017
Unauthorised charges
Whilst visiting United States in Sept/October 17 two amounts of $79.95 were deducted from our Westpac MasterCard, firstly on 2nd October then again on 4th October. The debits were described as MICROSOFT*STORE MSBILL INFO AUS. We do not have a Microsoft account and feel we have been scammed. Email address is
[email protected]
. We will provide further details if necessary.
Robyn & Gary Cornell
Ph 0409163804
davidt
Send email
Jul 17, 2017
your interfernce recently on my account
please stay away from my account you only cause trouble!
davidt
Send email
Jul 17, 2017
inconvienience to my email access
your verification system did not work and at the same time a twitter verification was sent to my email , after I entered my email address correctly this caused a lot of inconvenience by Microsoft to me .
Dannilearob
Send email
Jun 6, 2017
I have been billed $119.0 for something I have not approved
Why have I been billed for $119.00 for something I have not approved
[email protected]
Send email
Apr 10, 2017
640LTE mobile
Updated to system 10, lost many features, videos, photos, apps and deleted itself. When Samsung had an issue it was resolved. Microsoft should atone for this error. Also my private data has also been exposed.
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