I have same problem, i am staying in Jubail main market (Location: 27.013418,49.657468) my subscription is 2MBPS but actual speed i am getting only at 06:00am after that speed start to decreasing 1MBPS at 12:00, 0.50MBPS at 4:00pm, 0.15MBPS from 5:00pm till night (maybe whole night i checked up to 23:30) so my advice to all of you "DO NOT GO TO MOBILY" i used STC for long time and i feel STC is far better than MOBILY there is no comparison,

MOBILY doesn’t have that much capacity to serve better, and unfortunately he started WMAX which I believe that their stamina is not that much.

I purchased a Mobily broadband for home use and with the understanding that this is a great services paid SAR 2000 + in advance for the whole year. Few days after installing i realized that the service is below any standards and average download speed was recorded at .30 mbps using speedtest.net comparing to promised 2 mbps .

Went back to the store requesting for a solution / refund but was refused any kind of assistance from the sales agent and the store manager as well

Mobily broad band sucks and i don’t recommend anyone to buy it as the after sales service is disgusting

Stc also sucks i have my Internet down now for 3 weeks and every time i call them they say that a tech. Will come, but no one came until now. And that also sucks can u imagine living 3 weeks without net?!?!?!?!?!