I brought my care in for service on December 23, 2011 at Munro Muffler/Brake & Service (Shop 60) located at 1205 Erie Boulevard East in Syracuse to repair the cause of a noise when the wheel was turned. Upon retrieviing the vehicle, I paid $379.90 for rear shocks, sliders, pads and brakes, which I was told would address the problem of the noise when turning. After driving the vehicle that weekend, I noticed that the vehicle continued to make the same noise, so the work peformed did not address the problem. I brought the vehicle in to the same Munro Muffler location a second time on December 27, 2011. The vehicle was at that location for a week and was not ready for pickup until January 3, 2012. When I picked up the vehicle, I paid another $399.98 for brake shoes, hardware, backing plate, and front end bearings. After picking up the vehicle and driving it, I found that the car was making a new noise when driving straight and two dashboard lights indicating service were on. Additionally, my GPS, which was left in the center console of the vehicle, and a pair of sunglasses (left on the dashboard) had been stolen. I filed a police report for the stolen Tom Tom 340S Special Edition bundle pack (retail value approximately $140). The police report was forwarded to the regional market manager, Sean Lucas, via email. I have also sent several emails to follow up on this situation. Thus far, no response. They did not respond to the complaint I filed with the Better Business Bureau either.