I went to lubecity express 2 weeks ago near manning for my oil change and tire rotation it was on sunday n falling day i flew to vancouver so didnt get a chance to drive my car much when i came back drove for few days and a rattling sound started to come from the front i didnt know what was wrong so i called the dealership and took apointmnt for following day and the same day something was fallen of from bottom of the bonet ...when the dealership daignosed tech told me who ever did oil change didnt screw the board properly so when i called the same location...pathetic manager with no customer service ethics at all when i told him all this only thing he said is bring the car il see what i can do!!! what do mean you what u can do its in dealership getting fixed and freaking paying for your guys careless mistake which could have turned into major problem on highways and the most importantly not even once he said SORRY.....if no action is taken im willing happy to take this matter above and put on social media