Dear Manager, I recently returned to Pakistan from Saudia Arabia, via (Saudiairline) on flight (SV 800)respectively, which arrived (01/11/2017) at (9:30) at (multan Airport). My luggage, which was supposed to be checked all the way through to my final destination, baggage tag No. (KHI SV 29558) has apparently been completely miss-placed and possibly off loaded in karachi at (SV 800). The ground staff at the KArachi lost luggage counter, where I spoke with a Counter Manger informed me that they would be in touch within (24) hours to inform me of where and when my luggage would be tracked down and arriving. It has been 8 days now; I have spoken to counter Manager numerous times since my arrival and he has absolutely no information for me as to the whereabouts of my luggage! I find it completely unprofessional how in our world today with the security and technology available to you as a large airline can completely miss-place baggage. I have certain items inside which are completely irreplaceable. I hope that the bag will be located and sent back but should it never turn up and be reported missing indefinitely, I believe that I am entitled to some form of compensation from the airline. I can be reached on my mobile (+923366400740); I would appreciate an update as soon as possible.
Regards: MR Muhammad Shahid