Submit a Complaint

my Picture

United Kingdom,
England|Kent

Consumer complaints and reviews about my Picture

davee Send email
 
Dec 11, 2020

Very Poor Customer Service

Absolutely appalling Company
Placed two orders within one day of each other after reviews on line appeared reasonable good.

First order did not receive a confirmation email and so waited to see what would happen
Second order received a confirmation email.

Two weeks later the second picture turned up which is shocking .. the acrylic that it on in is the flimsiest i have felt and the picture is not centred correctly and some of the words are at best blotchy

Looked at my credit card statement to find i have been charged for both orders ... !!!!

Tried several times to contact them by phone (no one to answer the call ) via their online chat (never anyone available) and sent several emails to the support team but absolutely nothing

PLEASE DO NOT USE THIS GERMAN BASED SCAM COMPANY .. DO NOT WASTE YOUR MONEY LOOK ELSEWHERE

Contacting the credit card company for a full refund ......

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username