The C.E.O,
Nokia company,
INDIA

29th July 2009

Sub-Worst servicing case in History Of NOKIA Care(servicing) Centers
Respected Sir,
On behalf of all the Nokia Brand Customers in Sriganganagar city i, am sending you this survey report held in sriganganagar(RAJASTHAN) within THREEE DAYS. Many reputed people took part in this Survey and the whole conclusion that we made is that –the condition of “SHINE TELECOM” popularly Known as “SHINE NOKIA CARE CENTER “ is very Disgusting. It is hard to believe that they are just playing with the time, money & instincts of their Customers. Infact this Liscence to Bark on the customers and Harrass them mentally and physically is given by your Own Company.
These people are taking advantage of being SRIGANGANAGAR(RAJASTHAN) a small city and the only NOKIA CARE CENTER here. Following are some common Problems Faced by the common man living in Sriganganagar, being spreaded by the “SHINE TELECOME” “THE NOKIA CARE CENTER”
1.No time for a common man.
2.Keep on discussing their personal talks.
3.Never pay attention to their customers.
4.Bark loudly in front of aged persons.
5.Unaware of new technologies and new versions coming in NOKIA, they must be 12th failed students.
6.Keep on trying to delay the servicing time like that of dates given by the court unless or until the customer forget, frustrate or may die at their centre.

Now I let you Know about people views about the Workers Sitting in “SHINE NOKIA CENTER”.

$$ Mr.DEEPAK JI-9982777776 $$ {INCHARGE}
Intro::
o What a bully guy he is, must try in WWE[world wrestling entertainment]
o The best political speaker ever in NOKIA brand.
o The person who doesn't care about anything and doesn't show any respect to an aged person{a customer first of all}


$$ Mr.PAWAN LATA-9414482406 $$
Intro::
o "I AM NOT FROM NOKIA CARE" the punch line in his carrier
o He must be aware and gone through all the hustle &bustle that happens in this "SHINE NOKIA CENTRE" that's why he left the job.


$$ Mr.ASHUTOSH KAUSHIK-9352616161 $$
Intro::
o What a diplomatic person he is!
o While talking to a 20 yr old teenager-talk like a person "who just got Divorced"
o When an aged person come in front-he become a wet-cat.


$$ Mr.unknown office no.—9314090063 $$
o Probabley out of sevice from a long time,
o Not in service to serve CUSTOMERS.

""""The other 2 coleagues sitting with Mr.Deepak JI in Shine nokia center must be DUMB & DEFF
they don't have their own state of mind and work{i mean to say just don.t work } as Mr.Deepak JI say

Let me tell You the incident happened with me on 27th july 2009, the day when my RTU Exams were Completed . My NOKIA N73 set was going through some Switching and Sim Placing Hardware Problem, On the same day, I went to SHINE NOKIA CENTER for servicing at 1:30 PM. They told me to come at 4-5 PM on the same day .At 5:00 PM I came to know that they had not even touched the cell. They then called me the next day at 11:00 AM, Still they were Unable to Repair my phone completely. They then given me their VISITING CARD just shown below and told me to call tomorrow

The next day(on 29th ), I tried every of the No. But not got any Reply, In worry of my Cell I reached SHINE NOKIA CENTER. They just returned my Phone back with no due respect and without any repairing Work. Wasted my Three Days, Time, Money, all...

It’s a Humble Request From All the Common NOKIA Set Customers Of SRIGANGANAGAR(RAJASTHAN) to take appropriate action against this SHINE NOKIA CENTER.
Infact the good one Is to REMOVE the NOKIA brand name from SHINE TELECOM. And get rid of it.
It would Surely be Benifitial not only for the NOKIA customers But also for the NOKIA COMPANY.

Yours faithfully,
MR. ANCHIT ANEJA (9460947898) DR.B.BHUTNA (9414087433)
MR. DINESH ANEJA(9414479762) MR. HEMANT MIDDHA (9414210188) MRS.ANITA (9413513018) DR.VERMA (9414087345)
MR.ASHU (9785904850)

Hi,

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Regards,
Team Nokia India