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NAAPTOL

India

Consumer complaints and reviews about NAAPTOL

Pallavip Send email
 
Apr 9, 2016

No money refund only voucher in case of defective product - fraud company

Hi team,
I had ordered vellani jewelry set from naaptol tv shopping order number 20527073. The product received to me very late not within the given timelines by naaptol and after I opened the parcel I found that sets were not as per the images or sets shown on tv. They were very different and almost all were defective pieces like fitting of the stones were very bad in shape and many of the stones came out even though it was parceled very nicely. Naaptol never does the quality checks and it is fraud company. After opening on the same day of sets arrival we called naaptol about quality and they asked to return the product. After we returned , we called naaptol but they dont want to take care about complaints they just want to sell cheap quality products. Please do not buy anything fromnaaptol. Instead of moneyI received voucher and as per naaptol I should not be getting money even though product is of cheap quality and defective and moreover not as per the descrption or sets showed on tv. Please do not buy anything from naaptol instead please use shopcj or homeshop18 for buying the things. We ordered even insect killer pest control machine from naaptol before buying the sets and those not even remiving single ant from home or cockroach. We returned that too. So we want to inform every1 that do not buy anything from naaptol , all the products they sell are defective or never work and even though it is their fault you have to suffer by using the refund voucher as you willnever get money and u hve to buy defective product again with voucher. Naaptol team please do not make ppl fool. We will complaint against you in consumer court soon.

Thanks
Pallavi
premanand Send email
 
Jul 9, 2014

damage product

I had order reference no9462588. combo of riding gloves+driving goggle+rain suit+Bike body cover+Flash wheel lights.I got items with out Riding gloves .and Rain suit is damaged. I return back rain suit both( coat and pant ) on20june14.then i contact your mobile no 9223537000on 18june to today08july14.today you issued refund voucher noNTCVJHN8AP amount Rs 400.I had paid Rs1556.what is the cost of rain suit and riding gloves.only 400.you are cheating me.I want rain suit and riding gloves. First you will send both item I am not interest other purchase.If not I return back to you all items in my hand..if you will not take action quickly, I will forward to file a case against your cheating to consumer court in my dist.I am waiting your reply.

premanand
Anurag Singh 476 Send email
 
Mar 23, 2012

Thanks To NAAPTOL

hey guys...

thanks a lot to naaptol company...

I had booked Nokia BH - 503 Bluetooth headset from naaptol company which naaptol had provided to me with 76% comparing to market price.It can use with nay Bluetooth mobile safely...

Thanks to Naatpol Online Shopping..
Clay Douglass Send email
 
Mar 23, 2012

Thanks To NAAPTOL

Looks like you got a good deal.

Clay Douglass
Clay Douglass Send email
 
Mar 23, 2012

Thanks To NAAPTOL

But it is not really a complaint ;-)

Clay Douglass
Clay Douglass Send email
 
Mar 23, 2012

Thanks To NAAPTOL

More of a compliment I would say.

Clay Douglass
Balakumaar Send email
 
Mar 5, 2012

wespro pc tablet 786 from naaptol is not switching on and looks damaged

We have brought a wespro pc tablet 786 from naaptol online purchase and I found that the tablet has many scratches on the display and the product looks damaged and also i could not switch on the tablet even after charging it for 2 hours, so i need a replacement for this product or i want my money back.
Naaptol_Care Send email
 
Mar 5, 2012

wespro pc tablet 786 from naaptol is not switching on and looks damaged

Dear Sir/Madam,

We regret for the inconvenience caused to you.

We would surely help you, kindly help us with your order id so that we can assist you further.

Kindly write back to us at [email protected] or call us at 09223516148 for further assistance.

Please be assured of complete resolution.


Thanks & Regards,

Customer Service.
Naaptol Online Shopping Pvt.Ltd.

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