I have been buying Saltines my whole life. They "were" my favorite cracker. I loved them as a snack day or night. Always made my stomach feel better. And I loved the salt. So a few months ago, I noticed they had almost boo salt. Thought it was a bad batch. Tried a couple more times and finally got the salt back but the cracker wad different. I could tell immediately that the taste, consistency, look, and texture were all different. I do not like them at all. Can't even get used to it. Why would your company change something that was already perfect? I am very disappointed and hope you will change the recipe back to exactly how it was. Please!

Premium Saltine Crackers
Dear Sirs,

I am a most frequent buyer of your products. One item in particular,
“Premium Saltine Crackers”.
After years of eating Saltines with my King Oscar Sardines, I have now encountered an issue with the Saltine crackers consistency as noted in the following.
Item #1: These crackers have a strange consistence on the top of the cracker. Not sure of the problem but please note crackers and the box id’s.
Item #2: Crumbles, yes Crumbles! I try to snap these crackers in half, in most attempts they just crumble in to small uneatable pieces or too small to place a sardine on! This is causing me to eat more crumbs, eat more crackers which defeats the purpose of eating the sardines…..Trying to get a Saltine piece big enough to Support a Sardine. So, this brings me to next marked sleeve of Saltines….
Item # 3: Same Item as stated on attached package label, Premium Saltine Crackers but a totally different tasting Saltine and packaged differently. These Saltines snap in half and maintain their consistency! Why? What is the issue in making the same Saltine? Why not the same cracker in every pack?
I have purchased Premium Saltines in every supermarket in Mt Pleasant, SC that carries your product and all in the 40 counts, 4-sleeve box have the same crumbling affect. Yes, they crumble into small pieces, whereas the Walmart’s Fresh Packs snap in half and are totally different. Why?
Which brings me to another issue, Cracker counts!
As I go about packaging these items, I note on the Saltine Fresh Pack box states, “About 16 crackers in Each stack”. Noooooo! Not by my count. I count 14 and the balance of my 4 packages have a constant count of 15. Your right, 16 crackers is a number “never to be reached.” And on those other crumble sleeves of 40 count, their count is 38!
I figure, if you short 2 crackers per sleeve in 1MM boxes of the Fresh Pack you could them produce and sell an additional 125,000 no cost boxes and at $2.50 box create $312,5000 clear profit.
How many boxes do you sell of Premium Saltine Crackers? How many do you give away?
I would appreciate a response this letter and to the reason why the name is the same but the consistency of the Saltine is different. They are not the same cracker!

[email protected]
Mt. Pleasant, SC 29466
PS: where can I send my samples for your review? It's obvious no one there is aware of this problem so they will have to see for them selves!

I have complained several times over the last several years, but to no avail. I have had box after box of premium saltines that had absolutely no salt on any cracker. I have had several sleeves that were not sealed, the box was sealed, but not some of the sleeves. This is also a very common occurrence. I finally told my wife to no longer buy any Nabisco products.

The quality has been terrible. They have been hard as rocks not flaky and airey. Very terrible. Such a dissapointing product.

The quality of Premium Saltine crackers does not exist anymore. I don't know what Nabisco has done with the recipe, but I just can't eat them anymore. They are the worst tasting crackers I have ever eaten. I even tried the Ritz crackers, the recipe for that definitely has also been changed.

Your Premium unsalted tops Crackers just fall apart when you take them out of the sleeve. You cannot spread anything on them without them falling on the table . The only thing they are good for is Soup or when you need crushed crackers.
Gloria Weddermann

I immediately knew when you changed the recipe of the saltine crackers. I use to eat an entire bag by myself to calm my upset stomach, but now i can't even eat a couple of crackers because they taste horrible. They taste like a stale wheat cracker. Well, I guess I will have to start looking at other brands because your new and improved saltine crackers are awful. If something is not broke, why are you trying to fix it? SAD.

So disappointed with recipe change. Threw out entire box more than once. Hoped first time was a fluke. Everything is different and for the worse...thin tasteless crackers, different packaging. Why would you change such a great product? Was my goto when feeling sick. Already changed to different brand, not great but far better than this recipe change. Please consider changing back.

I agree with all the complaints about the change in your recipe. My mother for 20 years when I lived at hone woukd each boy buy the original Premiun Crackers and I have been buying them for 50 years. You have ruined the tast. You need to go back to the original recipe immedietly.

I purchased two boxes of original premium saltines from Nabisco and there is nothing original about them. You changed the recipe I think the taste is horrible it’s unappealing and seems to be void of any salt. I personally find them disgusting and I will never buy them again. I’ll find something else . I don’t know why you change the formula I’m guessing it came down to dollars trying to save a buck, well you won’t be getting any of mine.
Corporate greed
Shame shame shame shame shame

Crackers lately have tasted terrible, saltless and stale.

I noticed the lack of salt with the last box I purchased. And the taste was very different. I always buy the stacker since I don't like eating them after they've been open more than a day. But lately they are out of stock.

Bring them back and use the old recipe. If I don't want the salt - which I do - I'll buy the unsalted version.

My family used to eat your saltine crackers like chips. They would eat a entire sleeve in a few minutes. The new recipe is TERRIBLE. We like the Stackers, but can no longer find them. Please bring back the old recipe!!!!!! We will not buy any more crackers until recipe changes. We just threw the entire box in the trash. I tried to place in the oven to crisp but it did not work. They aren't flakey like they used to be.

The last 2 boxes of Premium Saltines tasted very bland and like there was hardly any salt in them. These used to be my favorite cracker! Obviously, the recipe has been changed. Why improve on a good thing? If the taste is not improved soon, I will be switching to another brand!

I have spent 20 dollars in crackers and they r all burnt I eat the unsalted brand n I always buy the family lack 8 sleeves n they r all burnt .....please do something about this

I thought the saltines I bought were stale. My daughter chipped her tooth eating it. I waited a month, bought some more from a different grocer and again... they’re hard as a rock and taste like cardboard. Whatever you did, is not working. They used to be light and softly crispy. Even the sea salt ones. I bout packages of a variety to test them and waisted a ton of money realizing they were all hard and tasted bad. I switched to zesta, they’re like what I had when saltines were good. Or the Walmart brand works too, just never buying saltines again.

The new saltines suck..i use to eat boxes and boxes of them..now they are garbage and I stopped buying them..id say change them back but I won't know if you do until I buy another box which I won't do because the new ones suck so bad..kind of a catch 22..seriously get it together it's a cracker that's been around for however long what on earth would prompt a change..get it together and fix it also spend some money one rebranding so I know they are back to normal otherwise peace

The new saltines suck..i use to eat boxes and boxes of them..now they are garbage and I stopped buying them..id say change them back but I won't know if you do until I buy another box which I won't do because the new ones suck so bad..kind of a catch 22..seriously get it together it's a cracker that's been around for however long what on earth would prompt a change..get it together and fix it also spend some money one rebranding so I know they are back to normal otherwise peace

The new saltines suck..i use to eat boxes and boxes of them..now they are garbage and I stopped buying them..id say change them back but I won't know if you do until I buy another box which I won't do because the new ones suck so bad..kind of a catch 22..seriously get it together it's a cracker that's been around for however long what on earth would prompt a change..get it together and fix it also spend some money one rebranding so I know they are back to normal otherwise peace

I've been purchasing and enjoying Wheat Thins since the 1970s.  Always a favorite cracker.  Today I purchased a box of the newly "upgraded" Wheat Thins and was sorely disappointed with these pale and flavorless wedges.   Awful, simply awful. Why in the world did you take a great thing and ruin it?!   I'll be feeding my box of crackers to the dogs (if they will eat them) and will not be purchasing any more Wheat Thins.  So very disappointed. 

I've been purchasing and enjoying Wheat Thins crackers since the early 1970s. The crackers were always a favorite. But today I purchased a box of the updated version of Wheat Thins and was stunned and sorely disappointed with this new, pale and flavorless product. Why in the world did you make this terrible change? It's a sad sad day in Cracker-dom. I'll be feeding this newly purchased box of crackers to my dogs (if they will eat them) and will not be purchasing Wheat Thins in the future. So sad. :-(

The box we just got is going back for an exchange for another brand of saltines. The Nabisco crackers at NOT Original Premium Saltines. They are not crumbly and there is no external salt and they taste like cardboard. You just lost a regular customer.
Stephen Jones
Email : [email protected]

Not sure what you have done but Please go back to orginal recipe even my kids hate the new taste , very disappointed family who use to buy your orginal premium cracker every week but no longer are .

Did you actually think we wouldn't notice the change in taste? The fact that they crumble before you can open a sealed package. I don't know what you did but these are not the Ritz Crackers we all know, these are some sort of imposter cracker posing as a Ritz but they taste horrible! You have to know this is bad when my 95 year old Mother with memory issues, who LOVES Ritz Crackers says there is something wrong with these crackers and sends them back!! Never buying another box of Ritz or any other kind you manufacture because if you screw with Ritz, you will screw with them all. Way to go!

Lately every time I have bought a box of Premium Saltine Crackers they are stale. Spartan Brand crackers are not stale and I will continue to buy them. What's up Nabisco?