Nationstar Mortgage
NationStar changed my mortgage payments without notifying me. Then, three months later, I got a letter saying they were going to foreclose. I checked with my bank, and they had cashed my payments all along. So I called NS and they told me they weren't legally liable to tell me if they increase the escrow, thereby increasing the mortgage payment. Here comes the rub: they have a policy that if you don't pay the full mortgage payment, they don't apply any of it. They put it in a side account until you make pay enough to pay the new payments, and then they apply it. This is not mentioned anywhere in the mortgage I had that they bought from 1st Horizon and are supposed to adhere to. I've contacted four other lenders, who say this is a policy NS has. Still, NS won't remove the late remarks on my credit, keeping me in their mortgage until I can repair their damage enough to put my house on the market and sell this home. I have filed disputes with the credit bureaus, who tell me they will go with what the company says who put the remarks on my credit, even though I provided them with twelve months of bank statements. I feel like the system is rigged for the businesses against the consumer. Equifax told me that the dispute process is simply for the bureaus to point out what could be a simple mistake on the mortgage lender's part; they will not over-ride the lender's statement. So, if you have a predatory lender like NationStar, they can pretty much get away with putting anything on your credit they want.

I am filing a complaint with the BBC, and sending letters to our Senator and Congressman here in Indiana. My lawyer said they are a predatory lender, one of the "snakes in the business." So, whatever you do, STAY AWAY FROM NATIONSTAR!!!