I called Net One International to dispute a regulatory cost recovery fee. I was told if my usage statement was less than $10.00 then the regulatory fee doesn't apply and can be removed, but this fee can only be removed if I call and ask to remove it which is very inconvenient and a scam in my opinion. Hence, I asked the representative to remove the $3.49 charges and he said he'll remove it and send me a new statement with the new adjustment for the month of September. Since then I never received any statement. Instead, on 11/28/11 I received statement with 2 late fees for not paying the September bill which I disputed the regulatory fee, which also I've been waiting for to receive with the new adjustment so I can pay it. I called and spoke to all kind of incompetent representatives over the course of 2 months disputing these charges, but they were no help at all. Instead, they kept sending me statements with late fees, approx. 8 late fees of $10 so far, which shows the company is conducting a fraudulent service to make a profit. This company should be investigated for their fraudulent service. They still send me late fees and so far they have charged me with $80.00 of late fees for a $15.00 bill that I offered to pay, without any late fees due to their incompetency.