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NetSpend
United States,
Nevada
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Consumer complaints and reviews about NetSpend
Bluepewe80
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Mar 28, 2015
UNAUTHORIZED TRANSACTION!!!
I FILED MY TAXES WITH TURBO TAX LIKE IVE DONE IN THE PAST AND THE 2nd FASTEST WAY WAS TO GET A CARD AND LOAD THE MONEY ON THERE.SO I DID THIS LIKE IVE DONE IN THE PAST AND EVERYTHING WAS FINE I SET UP TO WHERE WHEN I MAKE TRANSACTIONS IT SENDS ME ALERTS.THEN WHEN I GOT OFF WORK ONE DAY I RECEIVED A ALERT SAYING I SPENT $296 AT AEROPOSTLE WHICH I DID NOT DO.I CONTACTED CUSTOMER SERVICE OVER THE PNONE AND WHAT FUN THAT WAS TALKING TO SOMEONE I CAN BARELY UNDERSTAND SO IM CONSTANTLY SAYING WHAT?SHE TURNED OFF MY CARD AND HAD A NEW ONE SENT OUT.SHE ALSO TOLD ME I HAD TO CONTACT AERO AND C ABOUT GETTING MY MONEY BACK.SO I CALLED AERO AND THEY SAID THEY UNFORTUNATELY COULDNT HELP ME.SO I CONTACTED NETSPEND AGAIN TELLING THEM WHAT AERO SAID AND NETSPEND SAID I HAVE TO FILE A DISPUTE.WELL THIS TRANS IS PENDING SO I CANT FILE A DISPUTE UNTIL ITS NO LONGER PENDING AND WHEN THERES A GOOD CHANCE THESE THIEVES COLLECT THIS UNAUTHORIZED PURCHASE.SO NOW I HAVE TO WAIT 30 DAYS FOR IT TO NO LONGER BE PENDING AND ANOTHER 45-90 DAYS FOR THE DISPUTE TO ACTUALLY GO THROUGH,I ASKED NETSPEND IF THEY COULD JUST CANCEL THIS TRANS AND THEY SAID THEY COULDNT.SO IM PRETTY MUCH FUCKED UNTIL A MONTH OR SO FROM NOW AND WHO KNOWS WHAT WILL HAPPEN WHEN ITS NO LONGER PENDING IF IT EVER DOES.FUCKING BULLSHIT IF U ASK ME,ALSO READ REVIEWS WHERE THIS HAS HAPPENED ALOT TO OTHER PEOPLE!!
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