Team@normorerack Send email
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Mar 11, 2012
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They get junk that has been heated or destroyed in transport from china, then that cr*p is sold on nomorerack
Hello Bekrase,
Samuel here from the Customer Relations team. Always here to help!
We understand we may not be perfect but we always strive to make things right for our consumers. We apologize for any difficulty you have faced.
If you could please share your E-mail address/Order ID, we will reach out to you and correct the problem.
We take pride in our customer service levels. Our team is available around the clock and we are always here to help. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy.
Sincerely,
Samuel.
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Team@normorerack Send email
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Mar 6, 2012
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Terrible first experience
Hello Ressiet,
Samuel here from the Customer Relations team. Always here to help!
We understand we may not be perfect but we always strive to make things right for our consumers. We apologize for any difficulty you have faced.
We do apologize for confusion; however nomorerack.com is strictly a daily deal site and does not involve any bidding.
If you could please share your E-mail address/Order ID, we will reach out to you and correct the problem.
We take pride in our customer service levels. Our team is available around the clock and we are always here to help. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy.
Sincerely,
Samuel.
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Moddel Send email
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Mar 5, 2012
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I have so many complaints about this site
I have so many complaints about this site (yes, I was stupid enough to get sucked into the hype) but the worst part is the premise of their marketing strategy: They get people to the site to buy what is mostly cheap merchandise by enticing them with "Insanity Deals" that rarely happen and are next to impossible to win. Also, Customer Service is basically form letters, shipping is horribly slow, tracking numbers don't work for days (or at all), orders are cancelled with no explanation, items that say "sold out" come back up later in the day. I could go on and on.
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Team@normorerack Send email
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Mar 5, 2012
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I have so many complaints about this site
Hello,
Samuel here from the Customer Relations team. Always here to help!
We understand we may not be perfect but we always strive to make things right for our consumers. We apologize for any difficulty you have faced.
If you could please share your username / Nomorerack ID here, we will reach out to you and correct the problem.
We take pride in our customer service levels. Our team is available around the clock and we are always here to help. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy.
Sincerely,
Samuel.
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Baltess Send email
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Feb 29, 2012
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In the future there will be 'no more me' for 'nomorerack.com'
Initially, I ordered a few rather low ticket items from nomorerack.com, then I read some of the reviews. At that time I was waiting on two items to arrive which had already been paid for through PayPal. I was keeping my fingers crossed, being concerned that I might soon be a victim of there scandalous business practices. After reading some of the negative reviews, I had already decided that I would not conduct any more business with the company. Well, they got me on my last order. Sent me something similar to what I had ordered; however, it is not at all what I wanted. I have contacted all of my friends and told them not to purchase anything else from this poor excuse for a business organization. If you deal with them long enough they will eventually screw you also. When I considered the return shipping cost, and serious doubts that I would ever receive what I originally ordered, I have decided that I am going to keep what they "intentionally" mailed to me. In the future; however, there will be 'no more me' for 'nomorerack.com.'
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Team@normorerack Send email
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Feb 29, 2012
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In the future there will be 'no more me' for 'nomorerack.com'
Hello Baltess,
Samuel here from the Customer Relations team. Always here to help!
We understand we may not be perfect but we always strive to make things right for our consumers. We apologize for any difficulty you have faced.
If you could please share your username / Nomorerack ID here, we will reach out to you and correct the problem.
We take pride in our customer service levels. Our team is available around the clock and we are always here to help. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy.
Sincerely,
Samuel.
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