Hi no!no! customer!

Your issue has been brought to our attention and we are so sorry your experience with no!no! has been less than satisfactory. We would like the opportunity to change that!

Customer service is our top priority, so please send us an email to [email protected] explaining your situation. Make sure to include your first and last name or order number and a number where we can reach you so that we can access your account. Also, please put “Complaints Board no!no! Customer” in the subject line.

Our first goal is happy customers so we look forward to hearing from you and working with you to make this happen!

Thank you.


The no!no! team

About 3 hours after I ordered this changed my mind. I found it hard to find a number to contact them but eventually did. They told me the money would be refunded straight away. A few day's later I phoned to say I still hadn't recieved my money back and was told it would take 7 days. ater 7 days I phoned again and was told that no one had cancelled the prder in the first place and it would take a further 7 days to get my payment back. 7 days later I was told that as it has been "dispatched" and they will need to contact the courier to return the goods before i receive my payment back. That was 11 days ago and I have received no goods or my payment back. I am currently seeking legal advice and will be posting on every forum I can to help stop this happening to others. The original order was for 2 unit's which was accidental (i found the web site HIGHLY confussing after you have entered you details) I have contacted the consumer complaints board and watchdog as the staff in the office i am dealing with are liars and havn't done one thing to help me dispite the fact that they have promised to every time I have phoned. In fact I received an e-mail 15 days ago saying they would dispatch the order the following day... 1 day after the third time I was assured this order was cancelled and the money would be repaid. Luckily I have recoreded each phone call and have the proof of each attempt Ive made to cancel this order. Please dont deal with these people. They are theifs.

My 86 year old Father wanted to buy a no no unit for my 83 year old Mother. When the sales person named Stan quoted him a price of almost $350.00 he wanted to check with my Mother to see if they could afford it. They decided they couldn't, Dad had asked Stan to hold on while he checked with Mom. when Dad returned to the phone Stan had hung up. Dad figured that was it, and forgot about it untill 10 days later a no no unit showed up and their account was missing $350.00. Stan was at no time told to send a no no unit, and was not authorized to use the credit card numbers he got from Dad before telling him the price. Stan is a thief, who stold money from an 86 year old WWII veteran on a limited income. Shame on you Stan.