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Nora Idros Enterprise
Malaysia
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Jan 20, 2017
Failed to send the item and failed to notify the recipient
I have actually posted the item to a recipient (located in Batu Belah), however the recipient was not at home and no one actually received the item. To my disappointment, there was no notification left to the recipient. We only got to know via the track-trace that Poslaju went to the recipient's house but did not leave any tag for them to collect the item at Poslaju. The item was then returned to my home.
Then, I RE-SENT the item via Poslaju again. And look what I found?
Tracking ref : EH368221105MY
20 Jan 2017, 05:55:44 AM Arrive at delivery facility at Pos Laju Klang
19 Jan 2017, 07:05:41 PM Unsuccessful delivery. Please contact 1 300 300 300 Delivery on the next working day Pos Laju Klang
19 Jan 2017, 10:16:02 AM Item out for delivery Pos Laju Klang
19 Jan 2017, 06:00:59 AM Arrive at delivery facility at Pos Laju Klang
18 Jan 2017, 10:29:55 AM Item out for delivery Pos Laju Klang
18 Jan 2017, 05:25:11 AM Arrive at delivery facility at Pos Laju Klang
17 Jan 2017, 07:36:32 PM Unsuccessful delivery. Please contact 1 300 300 300 Delivery on the next working day Pos Laju Klang
17 Jan 2017, 10:15:26 AM Item out for delivery Pos Laju Klang
17 Jan 2017, 05:40:21 AM Arrive at delivery facility at Pos Laju Klang
16 Jan 2017, 07:08:00 PM Unsuccessful delivery. Please contact 1 300 300 300 Future delivery Caw. Serahan Klang Utara
16 Jan 2017, 06:08:49 AM Arrive at delivery facility at Pos Laju Klang
14 Jan 2017, 06:48:27 PM Item processed Parcel Hub Shah Alam
14 Jan 2017, 02:29:06 PM Consignment received and processed from posting at Post Offices Pos Laju Shah Alam
14 Jan 2017, 12:24:00 PM Item dispatched out Sek 16, S. Alam PO
13 Jan 2017, 04:23:22 PM Item posted over the counter Sek 16, S. Alam PO
For your information, I am doing an online business. With this kind of service, it will somehow jeopardize my reputation. Please to look into this matter.
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