Hmmm, seems to me everybody lost and everybody won. NAB you should have resolved this in a faster time frame. Duke you seemed to deal with this from a place of anger and in doing so i think you are part to blame for the length of time it took to resolve your issues.
I am considering changing to NAB but am going to think hard on the matter now. This has been an eye opening read.
Thank You both Duke & Rebecca
p.s Rebecca great job