bigchinguy,

First and foremost, I would like to apologize on behalf of NAB for any inconvenience that you may have incurred.

In regards to closing the account, section 13 of the Agreement states, “Any merchant who terminates this agreement prior to it's termination date is responsible for any and all monthly fees assessed under the Agreement for the remainder of the then existing term of the Agreement, including all minimum monthly fee commitments, which in no case shall be less than $295.00.”

Unfortunately enough information was not provided for us to accurately determine your specific Merchant Account, or properly address the concerns you have.

Should you have any questions regarding this response, please have your Merchant number ready and contact our Customer Service at 866-485-8999 x1300, so that your specific situation may be properly researched and addressed.


Sincerely,

Brandy Laws
Research Analyst