Sign in
Submit a Complaint
Norton
Australia
Tweet
Consumer complaints and reviews about Norton
nathom
Send email
Jul 9, 2018
unauthorised payment
I have already left a complaint here on this forum with zero response. I demand a full refund immediately or I will take further action. There has been money stolen from my account and this is illegal.
NORTON 05 June 2018
*AP1258201145 180-068-0026 GB GBR
84.99
N. Thomas
nathom
Send email
Jul 6, 2018
unauthorised renewal
I have been charged for a product which I did not give authorisation. Immediate refund must be made.
05 Jun 2018
Open transaction detailsNORTON *AP1258201145 180-068-0026 GB GBR
Card xx5410 AUD 84.99
Value Date_ 01/06/2018
-$84.99 +$94.92
Card number xx5410
Nathan Thomas
0449763808
MKJ
Send email
Jul 1, 2018
Unauthorised Debit
My visa card has been debit with an authorised amount Norton *AP1253788253 180 068 0026 GB $153.99
George Alexion
Send email
Nov 27, 2017
unauthorised deduction
An amount of $153.99 was charged to my credit card on the 27/10/2017 WITHOUT MY AUTHORITY!!
homeowner
Send email
Nov 7, 2017
unauthorised charge
I received a charge on my Westpac Credit Card of which I no longer use, but keep as a back up. This transaction was unauthorised.
I will require a full refund plus and fees and charges that my bank has charged.
Norton *AP1237812407 180-068-002 GB
Transaction details
Transaction date 2 Oct 2017
Amount -$124.61 Details
Transaction ID 278371cf-9ba7-e711-b615-005056963182
Best
Corina Hodge
homeowner
Send email
Nov 7, 2017
unauthorised charge
I have a charge to a credit card I no longer use, but still have active incase of an emergency. I did not authorise for this to occur, my bank has sent me an outstanding bill for not paying when I never made this transaction.
I would like a full refund plus and bank charges which I have incurred.
Transaction detail
Norton *AP1237812407 180-068-002 GB
Transaction details
Transaction date 2 Oct 2017
Amount -$124.61 Details
Transaction ID 278371cf-9ba7-e711-b615-005056963182
Regards
Corina Hodge
Norton crims
Send email
Oct 19, 2017
ANNUAL RENEWAL
NORTON charged unauthorised payment on my credit card AUD219.99 for 1 year subscription of product I do not have.
They have ended on-line chats about issue twice without notice.
Stay away from this company - unauthorised credit card charges = cyber crime.
awild
Send email
Sep 14, 2017
withdrawn funds without permission
Norton *AP1235705940 180-068-002 GB
Unauthorised withdrawal
Norton has withdrawn $158.60 without my permission.
Staylor
Send email
Apr 2, 2017
Renewal charge
On 12th March a charge of $139.99 plus $4.20 fee was charged to my credit card for Norton renewal AP1219809504 180-068-0026GBR. I have no on going subscriptions with Norton nor have I authorised a payment to them, a b d at this point n in time have no Norton protection purchased by me. I would therefore appreciate a full refund of the $144.19 deducted from my credit card. I am taking action through my bank regarding this matter.
Staylor
Send email
Apr 2, 2017
Deduction fromvaccount
An amount of $139.99 together with an international fee of $4.20 has been charged to my credit card for renewal reference: AP1219809504 180-068-0026GBR. I have no continuing subscriptions to Norton, and c as such have not asked for or approved any deduction from my account. I would therefore appreciate a refund of $144.19 to my credit card. Your acknowledgement of my complaint would be appreciated.
[email protected]
Send email
Mar 30, 2017
Unathorised annual renewal
I did not authorized you guys to renew my subscription. You've done it for both my mobile phones. Please pay back 2x $29.99 on my account.
Tifaga
Send email
Mar 15, 2017
Unauthorised payment with no permission to deduct money without my knowledge and I am not using Norton
Hi,
I am very concerned that my credit card has a payment of $190.00 coming out of my account for a Norton product which I don't have.
Here are my details for the receipt#AP1220122745 180-086-0026 GB taken out today 15/3/17.
I did not authorise any payment and I don't have Norton.
Please rectify this asap cause someone is scamming money from my account without permission.
If this is not rectified I will take further actions to the Ombudsmen and to add legal action as well. I have never thought I would be the one to be scammed without my knowledge until I get an alert of a payment on my netbank banking online.
I will make a full police report and obtain an event number to have them investigate fully on who is doing this.
I will better hear back from someone in your department urgently.
Mrs Tifaga Tavui
Email-
[email protected]
Mb- 0434 688 692
ingy
Send email
Jun 30, 2016
non aurthorized subscription
I also have a non subscribtion to norton taken from my credit card of $129.99 . i also want my money back.
[email protected]
mattgordon
Send email
May 1, 2015
unauthorised charging
I have received an unauthorised charge on my credit card
It is referenced as Norton AP1145616271 180-068-0026
Previous
1
Next
Complaint Registration Form
Information of the Company you are complaining about
Subject of Complaint
City (optional)
Complaint Details
Attach photos (optional)
Confirmation code
Submit
Submit Complaint
|
View full list of Companies
|
Latest Complaints
|
Terms of Use
|
Privacy Policy
|
Contact Us
© 2025
Complaint Board
User Registration
Already a Complaint Board member?
Log in now.
Username:
E-mail address:
Password:
Code:
Loading, please wait...
or connect with Facebook
User Registration
A confirmation email was sent to "
".
To confirm your account, please click the link in the message.
If you don't see the email in your Inbox, please check your Spam box.
User Login
Not a member of Complaint Board?
Register now.
E-mail address:
Password:
Forgot your password?
E-mail address:
Back
Loading, please wait...
Your password has been sent to the specified email address.
Log in
or connect with Facebook
User Facebook Login
Enter Username