Neglegent placement of signs during the saftey drill - The sign fell on my sons head during the safety drill that left a scar on his head and damaged the experience. Health services were called but now I need to worry that no future damages are caused. In addition, false advertisement of the state room accomodating an average size family of 4. We were not able to fit in the room and its unsafe especially at night when the beds are on top of your head and your getting up to use the restroom. No advertisement on the restriction of ages in kids club. We went with a family and our children were separated. They did not want to use the kids club for that reason and we needed to entertain the children which is at cost. I paid good money for the cruise and at all additional costs for all activities this really put a financial contraint on us that we feel the money was not worth it.

Norwegian clearly states on their website and in the literature about the kids club what the age restrictions are. When I signed all the papers to bring my 4 year old son to the kids club, all the policies were clearly explained to me and their policies were posted everywhere. As for a family of four in your statement... The square footage of each statement is posted on their website. I am not sure what ship or exact stateroom you had, but an average ocean view room is about 160 square feet. That gives each person about 40 square feet to call their own. That's why you need to research before you go. Call me a snob if you want, but my family only books the garden villa because I am not going to spend a week stepping over someone's suitcase all week and then go home and complain about it. That's why everything is posted on their website. Next time spend the time before you go and research rather than spending your time complaining about it.