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Oak Creek Homes

United States

Consumer complaints and reviews about Oak Creek Homes

Franco Send email
 
Mar 6, 2022

They suck

Do not waste your time!!!
The people at Oak Creek homes in Seguin TX are the most disrespectful, unprofessional, useless and rude. My wife and me were looking to buy a modular home, we had land and provided all the documents and permits needed for the loan. We worked in this project for one year doing all the job that these people supposed to be doing in order to sell us the house. We had to deal with three different sales representatives and none of them did anything right. When we finally apply for the loan to buy the house and having all the documents ready for the mortgage and excellent credit score , the manager Jon Olson called my wife telling her our refund check is ready and they wouldn’t sell us the house. He was rude and hanged up the phone on her. We went to the office in seguin personally to talk to this clown Jon Olson, he was very disrespectful and didn’t want to give us a reason why he dismissed our project. They handed us a refund check with a date of more than six months ago, even though we met with the main manager to discuss about the sale about two months ago. We were so angry to be treated and dismissed for no reason, Jon lied in front of our faces that we didn’t have the documents to work on the loan. We show the main manager all the documentation we have been sending to Jon Olson via email and we proved him wrong. After that the manager pretended he was interested in help us, but we walk away and took our business somewhere else. They finally refund us the 1000 dollars check which it was the only good thing they did.They made my wife and me waste a year gathering information, quotes and permits for nothing. We went to another dealership and they told us we weren’t the first customers who had been dismissed for no reason. The main reason is these people can’t keep their word on maintaining the price they offer even if you give the deposit check. So don’t waste your time and money with these crooks. Do your homework and research for better dealerships. Also the reviews for their products is horrible. If you want to be treated like second class citizen go to Oak Creek homes Seguin TX. The two outdoor cats living out side of their office have more brain than the people working in there. I will give them 0 stars if I could because they really suck.

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