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OCBC remit AUD 2500 short in TT Transaction

Singapore

Consumer complaints and reviews about OCBC remit AUD 2500 short in TT Transaction

shirin Send email
 
Jan 6, 2013

AUD2500 short in TT transaction by OCBC

On the 24th of Dec 2012, OCBC Business Banking made a TT transaction (which until this date they cannot explain) of a 2500 Australian Dollars short in the transaction. (We instructed for AUD - IDR TT)

I have made several calls and emails but they cannot reply.

Every Forex Record for that date showed that the AUD - IDR rate has never gone below 9900.

They insisted that the rate was particularly low that day. Which is a lie.. They cannot explain why their rate was low when their counter rate for that day suggested otherwise.

TRUST THE REPUTABLE BANK???

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