We're a General Contractor who contracted with a local homeowner who's mortgage is held by Ocwen Loan Services, LLC---the home was completely destroyed by fire. The homeowner's insurance settlement checks were sent to Ocwen/Property Loss Dept. in May & September of 2016. Ocwen did not send any funds for the demo of the home until October 2016, and, the first draw check for the rebuild in January, 2017. That one draw check is the ONLY check we've been able to get from Ocwen. Our standard draw requests at 50%, 90% and 100% have been totally ignored. The house is now completely rebuilt, all inspections with the bank and the county have been met and passed on time, but, Ocwen will not pay the balance of the contract for the work performed to rebuild this home. We've heard every excuse, lie and reason as to why we have not been paid. Finally, a couple weeks ago, a check was sent (for the wrong amount) and made payable to the WRONG Contractor, causing that check to be VOIDED and sent back, to which all the excuses, lies, delays, etc. started all over again. To date (04/28/17), we still have no payment and we have no idea when or even IF we will be paid by this mortgage company, Furthermore, we can't get a straight answer out of anyone...not the Customer Service Call Center (which is a joke) or the Property Loss Resolution Center representatives. Everyone has a different story, a different delay, lost paperwork, another lie...and the list goes on and on. ~ DOES ANYONE KNOW WHAT FEDERAL AGENCY GOVERNS THESE MORTGAGE COMPANIES??? WE NEED HELP!!!! ~ We're going to be forced to sue the homeowner and move to foreclose on house in order to be paid. If anyone is considering a Class Action Suit against Ocwen Loan Serices, LLC, count us in. If you are a homeowner and Ocwen is your mortgage company, I suggest you refinance and GET OUT FROM UNDER THEM.