I would like to know when OPTUS are going to get technicians that are reliable. I have had NO home phone for over a month now. It used to work since I have been with OPTUS, the suddenly it stopped working. Have been in contact numerous times via phone and chat line but they have been telling me for over a month that it will be fixed in two to three days. Yesterday they rang and told me another five or six days. This morning they had the stupidity to ask if I still wanted the landline. What type of service [ or non] are these people running?